Senior Manager, RBC Fraud Strategy & Analytics
Top Benefits
About the role
What's the opportunity?
You will be responsible for the development and implementation of Fraud Management strategies for Credit Cards across all channels. You will achieve this objective by monitoring the current landscape through data driven research and analytics and monitoring industry trends. You will ensure the effective balance between fraud loss, client experience, operational costs, and risk management framework. You will lead forecasting of fraud losses by collaborating within Fraud Management and Business Units. You would be responsible for analysis, facilitation, documentation, and support of Credit Cards third party Systems (TSYS, Ethoca and FICO) as it relates to product specific fraud mitigation strategies (e.g. Decision Hierarchy updates, data projects and creation related OMRs). You will support large transformational initiatives such through thought leadership, risk identification and collaboration with internal stakeholders.
What will you do?
- As the strategy owner, evaluate performance and continue to adjust and improve strategy as the fraud landscape evolves, and drive the roadmap and set the strategic direction for fraud strategy at product level
- Conduct data driven research and analytics (Data mining, SQL, visualization) to complete the analysis and formulate your strategy
- Be the trusted advisor to business partners and assess current and emerging fraud risks to develop and implement strategic plans that support business transformation.
- Build the case to bring strategies to market, work with business and technology teams to implement them and see your work product to delivery lifecycle in real time
- Provide Senior Management and Business partners with timely updates on fraud loss savings, performance against risk appetite and any ongoing risks.
- Work collaboratively in a cross-functional squad to identify and execute against opportunities to optimize the balance across the risk pillars, while managing a prioritized backlog of ideas.
- Offer subject matter expertise on large scale transformation initiatives to ensure the right controls are implemented both within RBC and Third-party implementations.
- Stay apprised of Global fraud trends, Business unit objectives and Operations strategies to ensure alignment across all areas of impact.
What you need to succeed
Must have:
- Experienced in developing strategies for product
- Strategic mindset and experience in conducting research through analytics
- Proven ability to use SQL and Data Mining Tools to probe data for investigation purposes
- Experience in developing visualizations to make complex analyses accessible for business cases
- Professional oral and written communication skills, and ability to articulate insights in succinct business terms and communicate effectively
- Experienced in driving transformational change in complex enterprise projects
- Ability to quickly learn and absorb new concepts to help enhance fraud mitigation strategies
- University degree preferably in a quantitative field of study, statistics or economics
Nice to have:
- Experience in Retail and/or Commercial banking products
- Experience in Risk Management
- Knowledge of RBC Products and Regulations
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, RBC Fraud Strategy & Analytics
Top Benefits
About the role
What's the opportunity?
You will be responsible for the development and implementation of Fraud Management strategies for Credit Cards across all channels. You will achieve this objective by monitoring the current landscape through data driven research and analytics and monitoring industry trends. You will ensure the effective balance between fraud loss, client experience, operational costs, and risk management framework. You will lead forecasting of fraud losses by collaborating within Fraud Management and Business Units. You would be responsible for analysis, facilitation, documentation, and support of Credit Cards third party Systems (TSYS, Ethoca and FICO) as it relates to product specific fraud mitigation strategies (e.g. Decision Hierarchy updates, data projects and creation related OMRs). You will support large transformational initiatives such through thought leadership, risk identification and collaboration with internal stakeholders.
What will you do?
- As the strategy owner, evaluate performance and continue to adjust and improve strategy as the fraud landscape evolves, and drive the roadmap and set the strategic direction for fraud strategy at product level
- Conduct data driven research and analytics (Data mining, SQL, visualization) to complete the analysis and formulate your strategy
- Be the trusted advisor to business partners and assess current and emerging fraud risks to develop and implement strategic plans that support business transformation.
- Build the case to bring strategies to market, work with business and technology teams to implement them and see your work product to delivery lifecycle in real time
- Provide Senior Management and Business partners with timely updates on fraud loss savings, performance against risk appetite and any ongoing risks.
- Work collaboratively in a cross-functional squad to identify and execute against opportunities to optimize the balance across the risk pillars, while managing a prioritized backlog of ideas.
- Offer subject matter expertise on large scale transformation initiatives to ensure the right controls are implemented both within RBC and Third-party implementations.
- Stay apprised of Global fraud trends, Business unit objectives and Operations strategies to ensure alignment across all areas of impact.
What you need to succeed
Must have:
- Experienced in developing strategies for product
- Strategic mindset and experience in conducting research through analytics
- Proven ability to use SQL and Data Mining Tools to probe data for investigation purposes
- Experience in developing visualizations to make complex analyses accessible for business cases
- Professional oral and written communication skills, and ability to articulate insights in succinct business terms and communicate effectively
- Experienced in driving transformational change in complex enterprise projects
- Ability to quickly learn and absorb new concepts to help enhance fraud mitigation strategies
- University degree preferably in a quantitative field of study, statistics or economics
Nice to have:
- Experience in Retail and/or Commercial banking products
- Experience in Risk Management
- Knowledge of RBC Products and Regulations
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.