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Key Account Manager

Toronto, Ontario
Senior Level
full_time

About the role

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study : Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you!

Job Description As a Strategic Key Account Manager at Amaris Consulting , you are the architect and owner of high-value client relationships. You drive sustainable growth across a portfolio of strategic accounts by combining commercial acumen, delivery governance, and sector expertise. Acting as the primary bridge between Amaris and your clients’ executive stakeholders, you translate their strategic ambitions into tangible outcomes through our consulting capabilities, Centers of Excellence, and delivery hubs.

Your missions

  • Define and execute long-term account strategies aligned with client business priorities, market evolution, and Amaris’ service roadmap.
  • Lead client governance (SteerCos, QBRs, executive reviews), ensuring performance, satisfaction, and continuous value creation.
  • Grow strategic portfolio revenue through cross-selling, up-selling, and expansion across geographies and service lines (IS&D, Engineering, Life Sciences, etc.).
  • Act as strategic advisor to client executives, identifying innovation opportunities and bringing thought leadership from Amaris CoEs and brands
  • Steer delivery excellence in partnership with Delivery Managers and Recruitment teams; monitor KPIs, profitability, and project health.
  • Shape commercial frameworks and contracts, ensuring compliance, risk control, and optimized delivery models.
  • Analyze market and competitive dynamics to anticipate client needs and position Amaris as a trusted long-term partner.
  • Drive internal account governance, ensuring alignment across sales, delivery, finance, and global teams to achieve account objectives.

Your profile

  • Master’s degree in Business, Engineering, Life Sciences, or a related field.
  • 5+ years of experience in strategic account management, client partnerships, or business development in a consulting, technology, or engineering services environment.
  • Proven track record of growing and retaining strategic accounts ($1M+ annual portfolio) through governance, delivery excellence, and executive engagement.
  • Demonstrated experience in managing multi-stakeholder relationships (Procurement, IT, Operations, R&D, or Engineering).
  • Strong business and financial acumen — able to manage P&L, forecast revenue, and monitor delivery margin.
  • Excellent negotiation and influencing skills, with experience structuring MSAs, SOWs, or framework agreements.
  • Fluent in English (required); French a strong asset for regional collaboration.
  • Familiarity with AI-driven business models or digital transformation initiatives is a plus.
  • Strategic mindset with a hands-on approach: able to balance long-term vision and operational execution.
  • Highly adaptable, entrepreneurial, and capable of thriving in a fast-changing international environment.

Why choose us

  • An international community bringing together more than 110 different nationalities
  • An environment where trust is central: 70% of our leaders started their careers at the entry level
  • A strong training system with our internal Academy and more than 250 modules available
  • A dynamic work environment that frequently comes together for internal events (afterworks, team buildings, etc.)

Amaris Consulting promotes equal opportunities. We are committed to bringing together people from diverse backgrounds and creating an inclusive work environment. In this regard, we welcome applications from all qualified individuals, regardless of sex, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

About Amaris Consulting

IT Services and IT Consulting
5001-10,000

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. It gathers more than 7,600 talented people from 110 different nationalities, spread across 5 continents and more than 60 countries.

We are a community of entrepreneurs and craftspeople, passionate about achieving excellence for their clients and partners. Helping businesses grow is the reason we wake up every day.

We create the solutions our clients need by putting the people with the right skills in the room.

We care about finding and delivering the right solution for them.

With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade.

We provide information technology consulting and services in technology strategy, as well as infrastructure services (IS & Digital). With a dedicated global center of excellence in telecoms and technology, we help our clients design, shape and operate their next generation network infrastructure (Telecom). We offer services to biotechnology companies and healthcare industries, from supporting product development to developing internal procedures (Life Sciences). Amaris Consulting is also a key partner for its engineering clients, providing the on-demand expertise they require to continue advancing their research and development process (Engineering).

Proudly part of Mantu, an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges. A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.