Education: College/CEGEP. Tasks: Develop specific plans to prioritize. Organize tasks to accomplish the work. Train workers in duties and policies. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Co-ordinate, assign and review work. Requisition or order materials, equipment and supplies. Co-ordinate activities with other work units or departments. Offer mentoring. Consult with clients after sale to provide ongoing support. Supervision: 3-4 people. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. Database software. Area of work experience: Government health care insurance administration. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large caseload. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Judgement. Organized. Team player. Ability to multitask. Screening questions: Do you have the required certifications listed in the job posting?. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Health benefits: Dental plan. Health care plan. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.