Junior Service Advisor
Top Benefits
About the role
Junior Service Advisor
Porsche Service Centre, Mississauga, Ontario L5R 4B5
Porsche Service Centre Mississaugais a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as aJunior Service Advisor. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us!
If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us and become an essential part of our team.
Duties and Responsibilities
-
Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.
-
Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership.
-
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
-
Creates/opens work orders for new customers and service; closes orders as appropriate.
-
Invoices work orders and accepts payments from customers; submits reports and receipts to accounting.
-
Provides quotes or estimates to customers regarding service needed.
-
Advises customers of current status of their vehicle as well as any additional work that may be required.
-
Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.
Skills and Qualifications
-
Experience in automotive field.
-
1-2 years of experience as Service Advisor is an asset.
-
CDK experience.
-
Aptitude for numbers.
-
Valid Driver’s License and a clean driver’s abstract.
Why WorkForPfaff**?**
-Competitive Compensation
-Health Benefits– full-time employees have access to health, dental, long-term disability and life insurance.
-Vacation and Paid Time Off -Track Days and events
-Growth Potential– we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
-Stock Purchase Program- Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
Pay: $55,000-$65,000
Vacancy: This is an existing vacancy.
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We donotuse artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.
Similar jobs you might like
Junior Service Advisor
Top Benefits
About the role
Junior Service Advisor
Porsche Service Centre, Mississauga, Ontario L5R 4B5
Porsche Service Centre Mississaugais a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as aJunior Service Advisor. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us!
If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us and become an essential part of our team.
Duties and Responsibilities
-
Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.
-
Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership.
-
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
-
Creates/opens work orders for new customers and service; closes orders as appropriate.
-
Invoices work orders and accepts payments from customers; submits reports and receipts to accounting.
-
Provides quotes or estimates to customers regarding service needed.
-
Advises customers of current status of their vehicle as well as any additional work that may be required.
-
Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.
Skills and Qualifications
-
Experience in automotive field.
-
1-2 years of experience as Service Advisor is an asset.
-
CDK experience.
-
Aptitude for numbers.
-
Valid Driver’s License and a clean driver’s abstract.
Why WorkForPfaff**?**
-Competitive Compensation
-Health Benefits– full-time employees have access to health, dental, long-term disability and life insurance.
-Vacation and Paid Time Off -Track Days and events
-Growth Potential– we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
-Stock Purchase Program- Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
Pay: $55,000-$65,000
Vacancy: This is an existing vacancy.
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We donotuse artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.