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Team Lead, Customs (12 month contract)

Bicycle Healthabout 21 hours ago
Windsor, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Competitive Compensation
Work-life Balance

About the role

Mandate: Reporting to the Customs Manager, the Team Lead, Customs is responsible for managing the brokerage team, ensuring the appropriate and efficient delivery of customs services to Delmar clients, as well as ensuring company goals and targets are met. The candidate will be managing and participating in the development of customs processes, service platforms, and productivity output. The candidate will also be responsible for addressing client queries, maintaining positive relationships with them as well as with relevant government authorities.

Requirements:

  • 5-8 years of experience in the customs brokerage industry at a supervisory or management level is an asset
  • College Diploma in International Transportation & Customs or related field is preferred
  • Strong business acumen and knowledge of customs procedures, tariffs, regulatory requirements, profit & loss management, accounting, and CSA.
  • CCS, CTCS, LCB designations are preferred
  • Experience in CargoWise One system or related brokerage systems is considered an asset
  • Proficiency in Microsoft Office 365

What You Offer:

  • Ability to work independently (drive and self-starter/self-managed)
  • Excellent interpersonal skills for interaction with various groups within the organization and capability of motivating your team to ensure successful mandate completion
  • Excellent oral and written communication skills
  • Exceptional customer service and problem-solving skills
  • Extremely detail-oriented, organized and able to multi-task

What We Offer:

  • Cultural diversity and equal opportunity employer
  • Competitive compensation
  • Balance between work and home life

About Bicycle Health

Hospitals and Health Care
201-500

There’s a moment you realize that you can’t continue like this. You want better days, better relationships, and more possibilities.

When you’re in the depths of opioid use disorder (OUD), it takes strength and courage to act on that moment. At Bicycle Health, we believe that choosing to start recovery creates hope in the face of hardship.

With us, your care begins as soon as you reach out. Most patients get an appointment on the same day or the day after. Our personalized care and medication plans offer professional support and suboxone to control withdrawal. On your best days and your worst days, we’re always here for you.

About 95% of patients end problematic opioid use within just one week. And 88% of patients who have been in care with us for a year or more see positive outcomes including easier days, steady employment, and healthier relationships.

No one does this alone. Our community of doctors, care providers, and support groups are available every day. With regular check-ins, we’ll work with you to update your care as you make progress.

We know that with the right treatment, you can overcome OUD and build a life you love.

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