Senior Business Analyst - Lifesciences CRM-Canada
Top Benefits
About the role
Description
About Exeevo:
Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact. Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.
Position Overview
We are seeking a seasoned professional to lead CRM transformation initiatives for pharmaceutical clients. This hybrid role combines business analysis and project management responsibilities, requiring deep domain expertise in US pharma regulations and data, along with strong delivery ownership.
Requirements
Key Responsibilities:
· Lead requirements elicitation sessions with business and techno-functional stakeholders, ensuring thorough documentation and alignment with project objectives.
· Design and optimize business processes to enhance efficiency and compliance with FDA regulations, including but not limited to 21 CFR Part 11, PDMA, the Sunshine Act, State-Level Regulations, Awareness of AMA Data Restrictions Programs, HIPAA, GDPR, and CCPA for data privacy and physician data protection.
· Engage in business requirement-oriented conversations in context with US pharmaceutical market data sources (IQVIA, Symphony Health, MedPro) while ensuring compliance with data privacy and physician opt-out programs.
· Serve as a functional leader in solution design, collaborating closely with IT and business teams to deliver scalable and compliant platforms.
· Coordinate and oversee User Acceptance Testing (UAT), ensuring solutions meet business requirements and regulatory standards.
· Analyze US pharmaceutical sales and market data to provide actionable insights for business strategy and decision-making.
· Contribute to pre-sales activities and RFP responses, articulating solution value and regulatory expertise to prospective clients.
· Maintain current knowledge of regulatory changes and industry trends, proactively advising clients and internal teams.
· Foster cross-functional collaboration, acting as a bridge between business units and technical teams throughout the project lifecycle.
· Basic Project Management: Ability to plan, organize, and track project activities during client engagements, especially while onsite at client’s location.
· Client Guidance: Capable of proactively guiding clients through project phases, clarifying expectations, and managing scope changes to ensure the project’s cost, quality and schedule is managed as per scope defined in the statement of work.
· Candidate should be travel-ready to support client engagements and project delivery.
Requirements
Required Qualifications
- Bachelor’s degree in business, Computer Science, Life Sciences, or related field.
- 10+ years of client-facing experience in the pharmaceutical industry.
- Proven track record in CRM implementations and regulatory compliance projects.
- Expert-level understanding of FDA regulations (21 CFR Part 11, PDMA, Sunshine Act) and their application to pharmaceutical business processes.
- Strong understanding of US pharma data sets and their business applications.
- Excellent communication, documentation, and stakeholder management skills.
- Experience in project planning, tracking, and risk management.
Preferred Qualifications
· Advanced degree (MBA, MS, or related field)
· Professional certifications: (CBAP - Certified Business Analysis Professional) , (PMP – Project Management Professional)
· Experience with leading US pharmaceutical data providers and enterprise planning tools
Benefits
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
About Valsoft Corporation
As a leading player in vertical market software (VMS), Valsoft combines industry expertise with a unique buy-and-hold investment philosophy, managing a growing portfolio of companies that benefit from decentralized leadership and operational autonomy. We actively support our businesses, guiding them in their growth and evolution into market leaders.
Headquartered in Montreal with a global presence, Valsoft is committed to building a legacy of excellence by prioritizing sustainable growth and operational efficiency. Our long-term vision, driven by entrepreneurial spirit and disciplined execution, ensures we create lasting value for our portfolio companies, their customers, and the industries they serve. For more information, visit valsoftcorp.com.
En tant qu'acteur de premier plan dans le domaine des logiciels pour marchés verticaux (LMV), Valsoft allie expertise sectorielle et une philosophie d'investissement unique axée sur l'acquisition et la conservation. Nous gérons un portefeuille croissant d'entreprises qui bénéficient d'un leadership décentralisé et d'une autonomie opérationnelle. Nous soutenons activement nos entreprises en les accompagnant dans leur croissance et leur évolution en leaders de leur secteur.
Basée à Montréal et présente à l'échelle mondiale, Valsoft s'engage à bâtir un héritage d'excellence en priorisant la croissance durable et l'efficacité opérationnelle. Notre vision à long terme, portée par un esprit entrepreneurial et une exécution rigoureuse, nous permet de créer une valeur durable pour nos entreprises, leurs clients et les industries qu'elles desservent. Pour plus d'informations, visitez valsoftcorp.com.
Senior Business Analyst - Lifesciences CRM-Canada
Top Benefits
About the role
Description
About Exeevo:
Exeevo is a global leader in customer relationship management (CRM) solutions, purpose-built for the Life Sciences industry. Our AI-powered, cloud-based platform unifies sales, marketing, medical, and service functions, enabling pharmaceutical, biotech, and medical device organizations to connect with stakeholders in transformative and innovative ways. By leveraging advanced technologies, Exeevo empowers Life Sciences companies to redefine how they engage with healthcare professionals, patients, and other key audiences, driving growth and delivering measurable business impact. Serving thousands of users across pharmaceutical and medical device companies globally, Exeevo has a strong international presence with offices in China, India, Europe, and North America.
Position Overview
We are seeking a seasoned professional to lead CRM transformation initiatives for pharmaceutical clients. This hybrid role combines business analysis and project management responsibilities, requiring deep domain expertise in US pharma regulations and data, along with strong delivery ownership.
Requirements
Key Responsibilities:
· Lead requirements elicitation sessions with business and techno-functional stakeholders, ensuring thorough documentation and alignment with project objectives.
· Design and optimize business processes to enhance efficiency and compliance with FDA regulations, including but not limited to 21 CFR Part 11, PDMA, the Sunshine Act, State-Level Regulations, Awareness of AMA Data Restrictions Programs, HIPAA, GDPR, and CCPA for data privacy and physician data protection.
· Engage in business requirement-oriented conversations in context with US pharmaceutical market data sources (IQVIA, Symphony Health, MedPro) while ensuring compliance with data privacy and physician opt-out programs.
· Serve as a functional leader in solution design, collaborating closely with IT and business teams to deliver scalable and compliant platforms.
· Coordinate and oversee User Acceptance Testing (UAT), ensuring solutions meet business requirements and regulatory standards.
· Analyze US pharmaceutical sales and market data to provide actionable insights for business strategy and decision-making.
· Contribute to pre-sales activities and RFP responses, articulating solution value and regulatory expertise to prospective clients.
· Maintain current knowledge of regulatory changes and industry trends, proactively advising clients and internal teams.
· Foster cross-functional collaboration, acting as a bridge between business units and technical teams throughout the project lifecycle.
· Basic Project Management: Ability to plan, organize, and track project activities during client engagements, especially while onsite at client’s location.
· Client Guidance: Capable of proactively guiding clients through project phases, clarifying expectations, and managing scope changes to ensure the project’s cost, quality and schedule is managed as per scope defined in the statement of work.
· Candidate should be travel-ready to support client engagements and project delivery.
Requirements
Required Qualifications
- Bachelor’s degree in business, Computer Science, Life Sciences, or related field.
- 10+ years of client-facing experience in the pharmaceutical industry.
- Proven track record in CRM implementations and regulatory compliance projects.
- Expert-level understanding of FDA regulations (21 CFR Part 11, PDMA, Sunshine Act) and their application to pharmaceutical business processes.
- Strong understanding of US pharma data sets and their business applications.
- Excellent communication, documentation, and stakeholder management skills.
- Experience in project planning, tracking, and risk management.
Preferred Qualifications
· Advanced degree (MBA, MS, or related field)
· Professional certifications: (CBAP - Certified Business Analysis Professional) , (PMP – Project Management Professional)
· Experience with leading US pharmaceutical data providers and enterprise planning tools
Benefits
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
About Valsoft Corporation
As a leading player in vertical market software (VMS), Valsoft combines industry expertise with a unique buy-and-hold investment philosophy, managing a growing portfolio of companies that benefit from decentralized leadership and operational autonomy. We actively support our businesses, guiding them in their growth and evolution into market leaders.
Headquartered in Montreal with a global presence, Valsoft is committed to building a legacy of excellence by prioritizing sustainable growth and operational efficiency. Our long-term vision, driven by entrepreneurial spirit and disciplined execution, ensures we create lasting value for our portfolio companies, their customers, and the industries they serve. For more information, visit valsoftcorp.com.
En tant qu'acteur de premier plan dans le domaine des logiciels pour marchés verticaux (LMV), Valsoft allie expertise sectorielle et une philosophie d'investissement unique axée sur l'acquisition et la conservation. Nous gérons un portefeuille croissant d'entreprises qui bénéficient d'un leadership décentralisé et d'une autonomie opérationnelle. Nous soutenons activement nos entreprises en les accompagnant dans leur croissance et leur évolution en leaders de leur secteur.
Basée à Montréal et présente à l'échelle mondiale, Valsoft s'engage à bâtir un héritage d'excellence en priorisant la croissance durable et l'efficacité opérationnelle. Notre vision à long terme, portée par un esprit entrepreneurial et une exécution rigoureuse, nous permet de créer une valeur durable pour nos entreprises, leurs clients et les industries qu'elles desservent. Pour plus d'informations, visitez valsoftcorp.com.