At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

J****ob Description

The Sample Shift Supervisor is responsible for supervision of the Sample Preparation staff while on shift; making sure that productivity quotas and goals are met and/or exceeded. The priority for this position is to ensure that the department runs smoothly and that all standards are followed by the staff on shift to ensure client instructions are followed correctly.

Specific Responsibilities

• Maintains close liaison with Manager and other lab staff to ensure the smooth delivery of our services to clients.
• Identifies and resolves internal and external problems when they arise.
• Investigate client inquiries and complaints related to quality issues and be able to suggest proactive actions.
• Responsible for training and development of the Sample Preparation technicians on routine prep samples.
• Ensures that all Standard Operating Procedures are adhered to.
• Ensures that all staff follow safety procedures and policies when working.
• Maintain a positive work environment through active team participation and a focus on quality customer service.
• Maintain Quality records and graph Worker progress.
• Assist in the hiring process, including training and record maintenance.
• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality.
• Observe established safety regulations and comply with all ALS health and safety policies and procedures.
• Facilitate new staff health and safety orientation and maintain an updated database.
• Assist in writing safety procedures, policies and develop educational materials for safety program.
• Chair the Joint Health, Safety and Environment Committee and provide training to members.
• Assist with conducting incident management by investigating incidents, root cause analysis and follow up.
• Develop safety meeting training materials and participate in meetings.
• Co-ordinate all workplace safety improvement objectives.
• Organize and maintain the first aid team, first aid supplies and first aid injuries.
• Maintain and update SDS records on site.
• Assist with exposure monitoring protocols and equipment checks.
• Facilitate training and respirator fit testing for existing employees and maintain records.
• Manage special waste program requirements and other waste management initiatives.
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Experience in managing and training staff an asset**.**
• Strong customer service focus, interpersonal and organizational abilities.
• Pleasant and professional telephone manner.
• Excellent English communication skills both written and verbal.
• Excellent computer skills including Microsoft
• Word/Excel/PowerPoint/Outlook.

Required Qualifications

• Minimum of 1 years office related experience or reception experience.
• Completion of an office administration certificate or diploma preferred.
• Experience in Health, Safety and/or Environment programs would be an asset.
• Forklift license/certification, or experience driving a forklift an asset.

Physical Demands

• Able to lift up to 50lbs.
• Able to stand for up to 4 hours continuously.
• Ability to stand, walk or sit for an extended period of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Finger dexterity required to manipulate objects with fingers. (i.e., using a keyboard).

Our benefits include:

• An estimated hourly pay of $38.02 CAD at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

Please note: Benefits vary based on employee status.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.