About the role
Reports to: Store Manager Temporary Sales Associate
The Temporary Associate role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!
Among other things, individuals in this role will:
-
Engage customers using the Coach Experience Service expectation and selling behaviors
-
Interact genuinely and naturally with the customer
-
Maintain accuracy when operating POS and adhere to Coach cash handling policy
-
Ensure accurate email/name and data capture where permitted by law
-
Ensure proper phone etiquette is upheld when answering store calls
-
Drive conversion through client engagement and omni selling techniques
-
Support back of house tasks as needed.
-
Represent Coach brand appropriately
-
Basic computer skills*
-
Ability to execute at a fast pace
-
Attention to detail and accuracy
-
Able to climb, bend and kneel
-
Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
-
Must be available to work October 15 through January 15
About Coach
Coach was founded in 1941 as a family-run workshop. In a Manhattan loft, six artisans handcrafted a collection of leather goods using skills handed down from generation to generation. Discerning consumers soon began to seek out the quality and unique nature of Coach craftsmanship.
Now greatly expanded, Coach is a modern American luxury brand with a rich heritage of craftsmanship and New York style. We continue to maintain the highest standards for materials and workmanship. Coach's exceptional workforce remains committed to carefully upholding the principles of quality and integrity that define the company. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality and durability, and our commitment to customer service.
About the role
Reports to: Store Manager Temporary Sales Associate
The Temporary Associate role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!
Among other things, individuals in this role will:
-
Engage customers using the Coach Experience Service expectation and selling behaviors
-
Interact genuinely and naturally with the customer
-
Maintain accuracy when operating POS and adhere to Coach cash handling policy
-
Ensure accurate email/name and data capture where permitted by law
-
Ensure proper phone etiquette is upheld when answering store calls
-
Drive conversion through client engagement and omni selling techniques
-
Support back of house tasks as needed.
-
Represent Coach brand appropriately
-
Basic computer skills*
-
Ability to execute at a fast pace
-
Attention to detail and accuracy
-
Able to climb, bend and kneel
-
Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
-
Must be available to work October 15 through January 15
About Coach
Coach was founded in 1941 as a family-run workshop. In a Manhattan loft, six artisans handcrafted a collection of leather goods using skills handed down from generation to generation. Discerning consumers soon began to seek out the quality and unique nature of Coach craftsmanship.
Now greatly expanded, Coach is a modern American luxury brand with a rich heritage of craftsmanship and New York style. We continue to maintain the highest standards for materials and workmanship. Coach's exceptional workforce remains committed to carefully upholding the principles of quality and integrity that define the company. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality and durability, and our commitment to customer service.