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Field Operations Supervisor New Installation & MOD | Moncton, NB

TK Elevator9 days ago
Dieppe, New Brunswick
Mid Level
Full-Time

Top Benefits

Company pension
Dental care
Disability insurance

About the role

What We Expect

  • Direct and coordinate the field workforce and support staff for both new installation and modernization projects.
  • Plan and assign work based on project timelines and priorities; ensure compliance with contractual obligations and quality standards.
  • Ensure all safety procedures are followed in accordance with company policy and provincial legislation (Health & Safety Act).
  • Investigate incidents, near misses, and ensure preventive actions are implemented.
  • Conduct weekly job box talks and monitor on-site performance.
  • Oversee project execution and provide technical support as needed.
  • Liaise with property managers, general contractors, consultants, and customers to maintain positive relationships and ensure satisfaction.
  • Monitor job progress, address issues proactively, and ensure timely project completion.
  • Participate in recruitment, onboarding, and training of field personnel.
  • Support union-related matters, administer policies, and foster strong labor relations.
  • Maintain proper utilization of manpower, tools, and materials across NI and MOD projects.
  • Provide input and feedback for project improvement and process optimization.
  • Keep up to date with evolving elevator technologies and modernization techniques.
  • Take ownership of issues, provide solutions, and ensure exceptional customer service.

Who we are looking for

  • A minimum of 5 years of relevant experience in the elevator industry (mechanic or adjuster)
  • Thorough knowledge of the elevator industry with field experience in elevator maintenance, modernization or repair
  • Competent in the use of basic business software and hardware
  • Strong mechanical and electrical reasoning and comprehension skills. Requires ability to read and interpret technical documents and specifications
  • A desire to learn, maintain and expand knowledge of all aspects of elevator technology
  • Demonstrated ability to manage personnel
  • Proven ability to inspire trust and commitment from employees
  • Excellent customer service, project management and conflict resolution skills
  • Must be able to work under pressure, multi-task and in a fast-paced environment
  • Requires demonstrated interpersonal and communication skills with all levels of employee and customer, internal and external

What we offer

  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Competitive salaries
  • Bonus plans for all positions
  • Wellness Program

Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

Contact Please use the contact below for job specific requests and include the Job-ID.

Elevatorjobs.AMS@tkelevator.com

About TK Elevator

Industrial Machinery Manufacturing
10,000+

𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴

Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.

TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.

Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).

Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.

With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.

Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.

Join us in shaping the future of sustainable urban mobility.

TK Elevator – Move Beyond

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