Order Entry/Shipping Supervisor
Top Benefits
About the role
At TTI, people come for the opportunity and stay for the culture!
Order Entry/Shipping Supervisor
Techtronic Industries Canada Inc. | Milwaukee®
Full-Time | Permanent | Georgina, ON | P2
Job Description:
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.
Position Description
The Order Entry/Shipping Supervisor is responsible for guiding day to day activities of data entry, general labor, and shipping/receiving teams in one of Milwaukee’s main Service hubs. In conjunction with other Supervisors and Managers, this position builds the culture and maintains the teams that will achieve the plant’s productivity, quality, and safety goals.
This leadership role’s primary function is to enhance daily performance through direct supervision of work methods. It ensures proper staffing, equipment, and processes are in place and followed in each work cell and function. It also supports and coaches the production team throughout the day, demonstrating Milwaukee’s culture in all activities, interactions, and relationships.
Critically, this role will be in Milwaukee’s new Service hub opening in Georgina, ON. The Supervisor will be integral to the launch and startup plans. Once open, the new hub will expand rapidly, and production must keep pace. Experience with team creation and leadership in a high-growth environment is strongly desired.
What You Will Do
- Lead and coordinate teams in data entry, receiving, and shipping areas to meet production goals as well as quality, safety, cost, accuracy, and team objectives.
- Perform all related supervisory and human resource functions such as work assignments, attendance documentations, incident reports, performance evaluations, and counseling.
- Orientate, train & develop, motivate, counsel and assist team members in work instructions, production standards, and the balanced flow of work and problem resolution.
- Assist in hiring and onboarding – assessing talent, interviewing, onboarding, and assimilating new employees as they transition from training onto the plant floor.
- Ensure all equipment is operable and being used as designed, and work instructions are being followed. Urgently correct or escalate as required, including engagement with engineering, training, leadership, etc.
- Assign work and special projects to team members to develop work experience and flexibility.
- Monitor and audit daily production reports. Resolve potential errors.
- Monitor and review budget and forecast and factor into daily staffing and production decisions.
- Requisition of resources (supplies, tools, etc.) and expedited as required.
- Act as a backup for all team members, including the department Manager.
- Facilitate team meetings and communications.
- Contribute to team success by performing related tasks as needed to assist in overall department goals.
- Maintain a safe, clean, organized, and visually appealing plant.
- Build self-sustaining safety and 5S cultures. Ensure team members follow safety and 5S standards.
- Lead, support, and encourage participation in safety, 5S, and culture teams, and celebrate their roles in the plant.
- Audit near misses, safety incidents, and related processes to determine root causes and implement necessary corrections.
- Monitor team data feeds, reports, metrics, and KPIs to ensure daily performance as well as identify gaps and opportunities.
- Work with production teams, engineering, and other supporting functions to determine root causes and implement corrective actions.
- Lead and support kaizen, root cause, value stream mapping, process audits, and other continuous improvement activities. Collaborate with other groups where those activities intersect with your teams.
What You Will Bring
- Undergraduate degree in Operations Management, Engineering, Business Administration, or Industrial Technology or related area, or equivalent experience.
- At least 5 years' experience in a production environment.
- Experience in electro/mechanical service or repair operations is highly preferred.
- At least 2 years leading teams in a production environment.
- Leadership in electro/mechanical service or repair operations is highly preferred.
- Demonstrated success leading fast paced, detail oriented, high mix environments.
- Experience with enterprise-grade ERP and production control software and systems (Oracle, One point and Korber)
- Demonstrated experience with and use of production metrics, KPI’s and other reports.
- Competency with Microsoft Office suite, including Excel, Work, Outlook, PowerPoint, and Teams
- Excellent communication skills, both written and verbal, are required.
- Travel will be rare, but some initial travel could be approved to Milwaukee’s other service hubs in Greenwood Indiana, or Greenwood Mississippi.
What You Will Benefit From
- Competitive Base Salary $74K – 84K + up to 20% annual bonus
- Extensive health benefits, including vision and dental care
- Retirement Savings Plan with Employer Matching Contributions
- Paid time off and employee discount programs
- Annual $500 Wellness Program allowance
Visit our:
Company Website
,
and
today
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
About Techtronic Industries Canada Inc.
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 50,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves.
MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL (based in Charlotte, North Carolina).
TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.
Order Entry/Shipping Supervisor
Top Benefits
About the role
At TTI, people come for the opportunity and stay for the culture!
Order Entry/Shipping Supervisor
Techtronic Industries Canada Inc. | Milwaukee®
Full-Time | Permanent | Georgina, ON | P2
Job Description:
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.
Position Description
The Order Entry/Shipping Supervisor is responsible for guiding day to day activities of data entry, general labor, and shipping/receiving teams in one of Milwaukee’s main Service hubs. In conjunction with other Supervisors and Managers, this position builds the culture and maintains the teams that will achieve the plant’s productivity, quality, and safety goals.
This leadership role’s primary function is to enhance daily performance through direct supervision of work methods. It ensures proper staffing, equipment, and processes are in place and followed in each work cell and function. It also supports and coaches the production team throughout the day, demonstrating Milwaukee’s culture in all activities, interactions, and relationships.
Critically, this role will be in Milwaukee’s new Service hub opening in Georgina, ON. The Supervisor will be integral to the launch and startup plans. Once open, the new hub will expand rapidly, and production must keep pace. Experience with team creation and leadership in a high-growth environment is strongly desired.
What You Will Do
- Lead and coordinate teams in data entry, receiving, and shipping areas to meet production goals as well as quality, safety, cost, accuracy, and team objectives.
- Perform all related supervisory and human resource functions such as work assignments, attendance documentations, incident reports, performance evaluations, and counseling.
- Orientate, train & develop, motivate, counsel and assist team members in work instructions, production standards, and the balanced flow of work and problem resolution.
- Assist in hiring and onboarding – assessing talent, interviewing, onboarding, and assimilating new employees as they transition from training onto the plant floor.
- Ensure all equipment is operable and being used as designed, and work instructions are being followed. Urgently correct or escalate as required, including engagement with engineering, training, leadership, etc.
- Assign work and special projects to team members to develop work experience and flexibility.
- Monitor and audit daily production reports. Resolve potential errors.
- Monitor and review budget and forecast and factor into daily staffing and production decisions.
- Requisition of resources (supplies, tools, etc.) and expedited as required.
- Act as a backup for all team members, including the department Manager.
- Facilitate team meetings and communications.
- Contribute to team success by performing related tasks as needed to assist in overall department goals.
- Maintain a safe, clean, organized, and visually appealing plant.
- Build self-sustaining safety and 5S cultures. Ensure team members follow safety and 5S standards.
- Lead, support, and encourage participation in safety, 5S, and culture teams, and celebrate their roles in the plant.
- Audit near misses, safety incidents, and related processes to determine root causes and implement necessary corrections.
- Monitor team data feeds, reports, metrics, and KPIs to ensure daily performance as well as identify gaps and opportunities.
- Work with production teams, engineering, and other supporting functions to determine root causes and implement corrective actions.
- Lead and support kaizen, root cause, value stream mapping, process audits, and other continuous improvement activities. Collaborate with other groups where those activities intersect with your teams.
What You Will Bring
- Undergraduate degree in Operations Management, Engineering, Business Administration, or Industrial Technology or related area, or equivalent experience.
- At least 5 years' experience in a production environment.
- Experience in electro/mechanical service or repair operations is highly preferred.
- At least 2 years leading teams in a production environment.
- Leadership in electro/mechanical service or repair operations is highly preferred.
- Demonstrated success leading fast paced, detail oriented, high mix environments.
- Experience with enterprise-grade ERP and production control software and systems (Oracle, One point and Korber)
- Demonstrated experience with and use of production metrics, KPI’s and other reports.
- Competency with Microsoft Office suite, including Excel, Work, Outlook, PowerPoint, and Teams
- Excellent communication skills, both written and verbal, are required.
- Travel will be rare, but some initial travel could be approved to Milwaukee’s other service hubs in Greenwood Indiana, or Greenwood Mississippi.
What You Will Benefit From
- Competitive Base Salary $74K – 84K + up to 20% annual bonus
- Extensive health benefits, including vision and dental care
- Retirement Savings Plan with Employer Matching Contributions
- Paid time off and employee discount programs
- Annual $500 Wellness Program allowance
Visit our:
Company Website
,
and
today
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.
About Techtronic Industries Canada Inc.
Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology. As a pioneer in Power Tools, Outdoor Power Equipment, Floorcare and Cleaning Products, TTI serves professional, industrial, Do It Yourself (DIY), and consumer markets worldwide. With more than 50,000 employees globally, the company’s relentless focus on innovation and strategic growth has established its leading position in the industries it serves.
MILWAUKEE is at the forefront of TTI’s professional tool portfolio. With global research and development headquartered in Brookfield, Wisconsin, the historic MILWAUKEE brand is renowned for driving innovation, safety, and jobsite productivity worldwide. The RYOBI brand, headquartered in Greenville, South Carolina, remains the top choice for DIYers and continues to set the standard in DIY tool innovation. TTI’s diverse brand portfolio also includes trusted brands like AEG, EMPIRE, HOMELITE, and leading floorcare names HOOVER, ORECK, VAX, and DIRT DEVIL (based in Charlotte, North Carolina).
TTI’s international recognition and renowned brand portfolio are supported by a strong ownership structure that underscores the company’s global reach and stability. The Pudwill family remains the company’s largest shareholder, with the remaining ownership held largely by institutional investors at North American and European-owned firms. TTI is publicly traded on the Hong Kong Stock Exchange and is a constituent stock of the Hang Seng Index, operating globally with a strong commitment to environmental, social, and corporate governance standards.