Department: Production

Reports to: Production Manager

Location: 150 Dynamic Drive, Scarborough

Location Type: Hybrid (4 days in office)

Vacancy Type: This is an existing vacancy

WHO WE ARE

Harding Display Corp (HDC) is one of Canada’s pre-eminent point-of-sale and in-store marketing solution providers. Based in Scarborough, Ontario, we’re a family-owned company that’s proudly served clients across Canada and the U.S. since 1927!

Our clients include premier tier-1 CPG organizations who rely on us for our best-in-class customer-focused approach and innovative designs of temporary and permanent displays. More importantly, though, we are backed by a strong team of dedicated, diverse employees in all segments of our temporary and permanent business divisions including Sales, Graphic/Structural/Industrial Design, Production, Manufacturing, Logistics, Accounting, and People & Talent.

WHY WORK WITH US?

Our business continues to evolve, and we are looking for top talent to join our team and fuel our continuous growth. At HDC, we believe in People First , where everyone is welcome, and everyone knows you by name – you are never just a number! We acknowledge that Powerful Communication is our oxygen, and that we can’t live without it. Our Growth Mindset encourages us to be open to learning and adaptable to new ways of doing things. We are leaders in our industry, and our expertise allows us to Innovate Forward , bringing the best and brightest products and services to our clients . We relentlessly seek Continuous Improvements , looking for opportunities to work smarter, not harder.

Benefits of Joining Us

• Competitive pay + bonus opportunity
• Paid time off including vacation and sick/personal days
• Health benefits package that includes medical/dental/vision care, short and long-term disability (STD/LTD), life insurance, and an employee & family assistance program (EFAP)
• Ongoing team and company social events and celebrations
• Hybrid work arrangements for select roles
• Exposure to cutting-edge projects with high-profile clients
• Fun, collaborative work environment with a group of seriously talented individuals!

Compensation

We strive to offer compensation that is fair, competitive, and reflective of each individual’s experience and contributions. Compensation will vary based on experience and skill level (Developing, Proficient, Highly Proficient, Expert, Management, Senior Leader). Candidates who are continuing to develop key skills may be considered below the range, while those who bring specialized expertise, exceptional impact, or deep industry knowledge may be considered above it.

The target compensation for this role is $55,000 to $65,000 annually and reflects a professional at a Proficient level.

THE OPPORTUNITY

Reporting to the Production Manager, the Production Coordinator is a self-motivated, well organized, and highly efficient member of the Project Management team.

The incumbent coordinates and monitors the manufacturing of custom display orders from project handoff through to final shipment. The Production Coordinator closely interacts with all departments to ensure timely delivery of customer orders and maintain the highest quality end product.

In this hybrid role, you'll spend 4 days a week working from our Scarborough office and 1 day working remotely from home.

HOW YOU’LL MAKE AN IMPACT

Project Coordination:

• Obtain a complete and thorough understanding of the project scope at hand-off to effectively transition oversight to the Production team
• Hold cross-functional team accountable for required timelines and address impacts on deadlines when not met
• Proactively address challenges to ensure On-Time In-Full delivery while maintaining quality standards
• Keep project teams updated on key milestones, issues, and challenges
• Utilize project boards to ensure constant communication and updates on project status and project delivery On-Time In-Full
• Comply with project board timelines to ensure project delivery
• Generate accurate shop floor work orders and control project scope changes from hand- off to production to ensure profitability estimates are maintained and goods are produced to required specifications
• Monitor timely delivery of project materials and services
• Ensure quality standards throughout the production process via design tests, necessary project approval, approval of first off production samples and compliance with shop floor quality procedures

Collaboration and Communication:

• Collaborate professionally with internal teams to execute client deliverables
• Consult cross-functional teams, to corroborate and / or establish realistic labour targets
• Work closely with the Production team to monitor project status and troubleshoot issues
• Communicate effectively and efficiently with internal teams
• Attend project hand-off meetings with relatively short notice, typically 24 hours

Procurement and Resource Management:

• Build and maintain strong relations with preferred external vendors, acting as a secondary purchasing point of contact
• Utilize Global Shop ERP to create Bills of Materials (BOM) and estimate shop floor labor requirements
• Provide project labour production plans that designate production team requirements and unit per hour production targets
• Source and issue purchase orders for required project materials and services
• Manage supply vs. demand for inventory-based accounts and co-packing projects
• Ensure customer inventories are accurately accounted for and reflected within the ERP system
• Investigate on-hand inventories before purchasing from outside sources
• Obtain multiple quotes for purchased items to drive lowest cost raw material inputs

Compliance and Process Adherence:

• Ensure team compliance with hand-off process and procedures to maintain project success
• Ensure compliance with Health and Safety Policies, Practices, and Procedures
• Adhere to company standard operating procedures and policies
• Determine optimal manufacturing solutions to drive lowest cost of raw material inputs
• Conduct postmortem reviews on job close out documents to improve profitability on recurring projects

YOU’LL SUCCEED IN THIS ROLE IF YOU HAVE

• A minimum of 1 year of experience coordinating medium-scale projects in the Point of Purchase display industry
• Experience with vendor relations and purchasing material is an asset
• Post-secondary education in Graphic Communication Management or Project Management is preferred
• PMP designation is an asset
• Strong organizational and time management skills
• Superior communication skills, both written and verbal
• Ability to manage and organize multiple priorities with competing deadlines
• Knowledge to read and interpret CAD drawings
• Ability to work in a highly collaborative, team-based environment with minimal supervision
• Experience with an ERP system is an asset
• Proficient with Microsoft Office Suite – Outlook, Excel, and Word

HOW WE HIRE:

Artificial Intelligence

We prioritize a human-first approach to hiring, while also recognizing that AI tools can provide valuable support. AI may be used to assist with certain early steps in the process, such as reviewing and scoring questionnaire responses, but applications are ultimately reviewed by a member of our People & Talent Team - and the hiring manager. Final hiring decisions are always made by humans. If you would like more information about how your data is processed, please don’t hesitate to contact us.

Diversity and Accessibility

At Harding Display, we want people to love their work and show respect and empathy to all. We are committed to building a diverse workforce representative of the communities we serve and encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation (IASR). If you require accommodation at any point through the hiring process, please contact the People & Talent Department at careers@hardingdisplay.com using the subject line: Accommodation Request.