About the role
Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
As the Change Lead in People & Culture, you will be at the forefront of transformative initiatives, guiding BCAA through dynamic organizational change. You will collaborate across multiple departments to ensure the successful planning, execution, and adoption of strategic change projects. Your expertise in change management will empower teams, facilitate smooth transitions, and build lasting capabilities that support our vision for the future of BCAA.
Who you are
-
You possess a deep knowledge of change management frameworks, tools, and best practices, and are passionate about driving organizational effectiveness.
-
You are a confident communicator and facilitator, skilled at engaging stakeholders at all levels and translating complex strategies into actionable plans.
-
You are agile and resourceful, able to navigate ambiguity and inspire confidence through periods of transformation.
-
Your collaborative approach ensures the voices of team members and leaders are heard and acted upon, fostering an environment of trust and shared purpose.
What you bring
-
A minimum of 2-5 years’ experience in change management, ideally within a large, matrixed organization.
-
Credentialing in change methodologies, such as PROSCI (preferred).
-
A degree in Business Administration, Human Resources, Organizational Development, or a related field; an equivalent blend of education and experience is preferred.
-
Demonstrated experience leading enterprise-wide change initiatives, including impact assessments, readiness evaluations, and the deployment of communication and training plans.
-
Proficiency with project management tools and HRIS platforms is preferred.
-
Excellent interpersonal and written communication skills, with the ability to build relationships and influence at all organizational levels.
Once you are here, you will:
-
Develop and deliver Organizational Change Management (OCM) plans for assigned projects, including impact assessments, communication strategies, and readiness activities aligned with BCAA’s Change Framework.
-
Partner with project teams to create change roadmaps, stakeholder engagement strategies, and integrated communications.
-
Assess organizational readiness for specified projects, anticipate resistance, and implement targeted interventions to support adoption and minimize disruption.
-
Monitor progress, measure outcomes, and provide insights to continually strengthen BCAA’s capacity for change.
-
Act as a change champion, fostering a culture of innovation, continuous improvement, and resilience.
-
Assess, design, and facilitate training programs for key initiatives: conduct needs assessments, create materials, and oversee execution.
-
Build organization-wide change capability by refining tools and resources, and facilitating workshops to strengthen skills and confidence in change management.
-
Support People & Culture programs such as Diversity, Equity & Inclusion (DEI), Health & Wellness, Engagement, Recognition, and Employee Lifecycle initiatives by providing project management and hands-on support.
The salary range for this position is $88,530.00 to $110,662.44 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.
What we offer:
-
The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
-
Career and personal development to help you grow and reach your goals.
-
Incentives that recognize team and individual sales and performance.
-
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
-
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
-
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
-
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
-
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
-
for permanent employees
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact
.
About BCAA
Driven by our purpose to move British Columbians forward, BCAA (British Columbia Automobile Association) is a long-standing BC Top Employer (Mediacorp) and provides over 1 in 3 B.C. households with industry leading mobility and protection services including Membership, Insurance, Evo Car Share, Evolve E-Bike Share, BCAA Auto Marketplace and Auto Service. BCAA invests in programs and initiatives to make a positive impact by protecting the people and province of BC, recognizing that the place we call home is all of ours to protect. BCAA holds itself accountable to its purpose by setting goals related to its impact on People, the Planet and Prosperity, and sharing results in our annual Impact Report.
About the role
Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
As the Change Lead in People & Culture, you will be at the forefront of transformative initiatives, guiding BCAA through dynamic organizational change. You will collaborate across multiple departments to ensure the successful planning, execution, and adoption of strategic change projects. Your expertise in change management will empower teams, facilitate smooth transitions, and build lasting capabilities that support our vision for the future of BCAA.
Who you are
-
You possess a deep knowledge of change management frameworks, tools, and best practices, and are passionate about driving organizational effectiveness.
-
You are a confident communicator and facilitator, skilled at engaging stakeholders at all levels and translating complex strategies into actionable plans.
-
You are agile and resourceful, able to navigate ambiguity and inspire confidence through periods of transformation.
-
Your collaborative approach ensures the voices of team members and leaders are heard and acted upon, fostering an environment of trust and shared purpose.
What you bring
-
A minimum of 2-5 years’ experience in change management, ideally within a large, matrixed organization.
-
Credentialing in change methodologies, such as PROSCI (preferred).
-
A degree in Business Administration, Human Resources, Organizational Development, or a related field; an equivalent blend of education and experience is preferred.
-
Demonstrated experience leading enterprise-wide change initiatives, including impact assessments, readiness evaluations, and the deployment of communication and training plans.
-
Proficiency with project management tools and HRIS platforms is preferred.
-
Excellent interpersonal and written communication skills, with the ability to build relationships and influence at all organizational levels.
Once you are here, you will:
-
Develop and deliver Organizational Change Management (OCM) plans for assigned projects, including impact assessments, communication strategies, and readiness activities aligned with BCAA’s Change Framework.
-
Partner with project teams to create change roadmaps, stakeholder engagement strategies, and integrated communications.
-
Assess organizational readiness for specified projects, anticipate resistance, and implement targeted interventions to support adoption and minimize disruption.
-
Monitor progress, measure outcomes, and provide insights to continually strengthen BCAA’s capacity for change.
-
Act as a change champion, fostering a culture of innovation, continuous improvement, and resilience.
-
Assess, design, and facilitate training programs for key initiatives: conduct needs assessments, create materials, and oversee execution.
-
Build organization-wide change capability by refining tools and resources, and facilitating workshops to strengthen skills and confidence in change management.
-
Support People & Culture programs such as Diversity, Equity & Inclusion (DEI), Health & Wellness, Engagement, Recognition, and Employee Lifecycle initiatives by providing project management and hands-on support.
The salary range for this position is $88,530.00 to $110,662.44 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.
What we offer:
-
The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
-
Career and personal development to help you grow and reach your goals.
-
Incentives that recognize team and individual sales and performance.
-
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
-
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
-
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
-
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
-
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
-
for permanent employees
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact
.
About BCAA
Driven by our purpose to move British Columbians forward, BCAA (British Columbia Automobile Association) is a long-standing BC Top Employer (Mediacorp) and provides over 1 in 3 B.C. households with industry leading mobility and protection services including Membership, Insurance, Evo Car Share, Evolve E-Bike Share, BCAA Auto Marketplace and Auto Service. BCAA invests in programs and initiatives to make a positive impact by protecting the people and province of BC, recognizing that the place we call home is all of ours to protect. BCAA holds itself accountable to its purpose by setting goals related to its impact on People, the Planet and Prosperity, and sharing results in our annual Impact Report.