• We are currently seeking a Senior Analyst of CS Strategy and Analytics to join our Revenue Operations team
• Revenue Operations drives growth by supporting our revenue-generating and revenue-retaining teams
• We are working closely with Sales, Customer Success, Finance, Marketing, Channel, Customer Enablement, and Customer Support to provide insights and recommendations, improve the efficiency of the GTM motions, and enable GTM teams to be innovative and self-sufficient
• As a Senior Analyst of CS Strategy and Analytics, you’ll be part of the team that values excellence and initiative, loves solving complex challenges, and cares about results
• Your work will immediately and meaningfully impact key strategic decisions that shape Clio’s growth trajectory
• You will initially focus on supporting our Financial Services go-to-market function
• Our payments business generates revenue through adoption of our billing and payment capabilities
• You will analyze these dynamics to help shape headcount planning, GTM strategy, and performance tracking
• You will also contribute analytical and operational support across our broader post-sale GTM teams, including Customer Success, Support, and Implementation
• Acting as an advisor to the business, supporting the leadership on key strategic initiatives and deliver data-driven insights and recommendations
• Analyzing Payments Gross Processing Volume (GPV), revenue performance, and conversion funnels to identify growth drivers, efficiency opportunities, and the impact of GTM motions
• Partnering with GTM leaders to evaluate adoption programs and their effect on payment volume and monetization outcomes
• Designing and building data models, dashboards, and pipelines to enable scalable analysis of program activities and outcomes
• Partnering with data teams to implement analytics in dbt and Databricks, improving data accessibility and depth of insight
• Conducting in-depth analysis of complex data sets to extract valuable insights and utilize statistical techniques, data visualization, and advanced analytics to identify patterns, trends, and opportunities to drive operational excellence and inform strategic decisions

Benefits

• Company equity
• 401k
• $500 contribution when you become a parent and/or guardian
• RRSP-matching
• Pension plans
• 4-week minimum vacation
• Work from home when you need to (role-specific)
• Parental leave options for moms and dads
• Customizable extended health benefits (including $2000 per year to spend on counseling)
• Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes- Experience building dashboards in data visualization tools (CRMA, Looker, Google Sheets)
• 5+ years experience in a GTM Strategy or Analytics role, ideally in a SaaS or fintech environment
• Excellent collaboration skills with the ability to work effectively in cross-functional teams
• Keen interest in improving your craft by using AI
• Understanding of payments business models (e.g., GPV, transaction fees, adoption metrics) and post-sale GTM dynamics (e.g., retention, expansion)
• A Builder Mindset—comfortable moving from spreadsheet-based analysis toward scalable, repeatable analytics solutions
• Strong analytical and quantitative skills, with proficiency in SQL
• Experience leveraging modern data tool stack (dbt, Databricks, Snowflake) and python to scale analytics
• Ability to navigate and manage ambiguity, and clearly define the best course of action and finds solutions despite incomplete information
• A breadth of experience interacting across marketing, GTM teams, finance, and business operations
• Effective communication – ability to communicate with stakeholders of all levels, translating data into insights and recommendations that influence GTM strategy and execution