Job Title: Human Resources Generalist

Department: Canada

Reports To: Human Resources Manager

FLSA Status: Salary, Full-Time

JOB SUMMARY

The HR Generalist plays a key role in supporting various human resources functions within the Canadian operations. This position involves handling a wide range of HR responsibilities, including recruitment, onboarding, employee relations, benefits administration, and HR compliance. The HR Generalist serves as a point of contact for employees and management, providing guidance, support, and administration of HR policies and procedures to ensure a positive work environment and compliance with provincial employment laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• • Coordinate the recruitment process, including job postings, resume screening, scheduling interviews, and conducting background checks and reference checks.

  • Facilitate new employee onboarding and orientation activities, including completion of paperwork, introduction to company policies, and provision of necessary training and resources.

  • Address employee inquiries and concerns regarding HR policies, benefits, and employment matters, providing guidance and support as needed.

  • Assist with resolving employee relations issues, conflicts, and disciplinary matters in collaboration with HR management and department supervisors.

  • Administer employee benefits programs, including health insurance, pension plans, and other fringe benefits, ensuring accurate enrollment, eligibility, and compliance with plan provisions.

  • Serve as a liaison between employees and benefits providers, assisting with benefit inquiries, claims resolution, and annual open enrollment processes.

  • Maintain up-to-date knowledge of provincial employment laws and regulations, ensuring HR policies, practices, and procedures comply with legal requirements.

  • Assist with HR audits, compliance reporting, and documentation to ensure adherence to regulatory standards and mitigate legal risks.

  • Manage HRIS (e.g., ADP WFN) data entry, employee records maintenance, and HR document management, ensuring accuracy, confidentiality, and compliance with data privacy laws.

  • Prepare HR-related correspondence, reports, and documentation, such as employment contracts, offer letters, and separation agreements.

METRICS

Project and demand oriented as defined by the objectives set forth in the quarterly reviews and measured based on consistently meeting objectives, completion on time, accuracy and neatness of work, etc.

SUPERVISORY RESPONSIBILITIES

Not applicable. This position has no direct reports.

CERTIFICATES, LICENSES, REGISTRATIONS

None required

PHYSICAL DEMANDS

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, mouse)

EMPLOYEE EVALUATION SUMMARY

Introductory

• • Will be written at approximately 80 days after employment and will be used to determine whether employee has sufficiently met and performed the job requirements, and will indicate whether employment will continue

• Quarterly Reviews – Employee will be given a brief written quarterly review primarily focused on qualitative performance and measurement of activity

• Annual Reviews – Employee will be given a formal regular annual review, which assesses productivity and demonstrated business skills and accomplishments for the previous period.

WORK SCHEDULE

8:00AM to 5:00PM, Monday thru Friday. This is a minimum expectation. Often projects and assignments may extend beyond the normal workday based on department/company needs, deadlines and workload. Come to work on time and adhere to accepted time off policies.

WORK ENVIRONMENT

The environment is a professional open office environment. It may be necessary from time to time to go to other office, plant and inventory warehouse environments relative to the requirements of the position.

Dress attire is casual but professional in an office setting. All employees are required to wear Radwell access card and “Radwear” (shirt with company logo) at all times once the initial supply (at company expense) has been received. Radwell ID Badges and Access cards must be worn at all times. All employees must adhere to Radwell’s Safety Policies at all times.

EMPLOYER'S RIGHTS

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Accommodations for accessibility are available upon request.

Required Skills

QUALIFICATIONS

• Strong understanding of HR principles, practices, and procedures, with knowledge of provincial employment laws and regulations.

• Excellent interpersonal and communication skills, with the ability to interact professionally with employees at all levels.

• Solid organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.

• High attention to detail and accuracy in documentation and data management.

• Ability to maintain confidentiality and handle sensitive information with discretion and integrity.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with ADP Workforce Now is an asset.

KNOWLEDGE & SKILLS REQUIRED

• Proficiency in Word, Excel, Access and PowerPoint

• Strong data integrity skills

• Strong analytical skills and a proactive approach to problem solving

• Knowledge of Employment Standards Act, 2000 is required

• Excellent time management capabilities, including the ability to prioritize tasks within a fast-paced work environment

• Strong attention to detail

• Able to work at fast pace and multi-task

• Able to maintain confidential information

Required Experience

EDUCATION & EXPERIENCE

• Diploma or degree in Human Resources, Business Administration, or a related field.
• Minimum 3 years of experience in human resources roles, with demonstrated exposure to HR functions such as recruitment, employee relations, benefits administration, and HR compliance.