Regular/Temporary

Regular

Job Title

Financial Billing Coordinator

Job ID

72029

Location

David Braley Health Sci Centre

Open Date

09/17/2025

Job Type

Continuing

Close Date

09/26/2025

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Family Med

Salary Grade/Band

Grade 7

Salary Range

$25.70 - $39.89 (hourly)

Hours per Week

35

Posting Details

Schedule

Monday - Friday, 8:30 a.m.- 4:30 p.m.

Education Level

Two (2) year Community College diploma in Accounting or a related field of study.

Career Level

Five (5) years of relevant experience.

Job Description

JD1563

Job Description

The Stonechurch Family Health Centre (SFHC) is a clinical teaching unit located at 1475 Upper Ottawa Street. It is affiliated with Hamilton Health Sciences and McMaster University. Over 50 multidisciplinary clinicians provide a full range of direct primary health care to approximately 18,000 patients, as well as to provide training to new family doctors and other health professionals. As a member of the healthcare team, this position provides clinical, clerical, and, administrative support in a busy family practice office. This position will enhance the overall patient and staff experience by supporting a large number of busy health care providers.

Reporting to Clinic Director of the Stonechurch Family Health Centre, as part of a busy accounting, finance and billing team, the Financial Billing Coordinator will provide support for numerous financial transactions for the clinic.

The Financial Billing Coordinator shares responsibility for modelling and supporting policies and practices that are aligned with DFM’s commitment to truth and reconciliation with Indigenous Peoples, to addressing the harms of racism experienced by Black and racialized communities and to creating and sustaining an equitable, diverse and inclusive workplace for all.

Job Summary:

Responsible for applying specialized knowledge and understanding of financial policies, billing processes and procedures to coordinate and process University financial transactions. Analyzes, records, classifies, and summarizes accounting and billing data according to established procedures. Ensures accuracy and compliance with existing guidelines, policies, and procedures. Provides guidance and training to staff, residents and physicians on proper billing procedures and the use of billing or financial systems.

Purpose and Key Functions:

• Coordinate the collection, verification, analysis and reporting of financial data.
• Coordinate and schedule data flow and financial information required for the preparation and development of detailed financial statements. Including setting up timelines and tracking progress to ensure timely completion
• Interpret and communicate applicable financial policies, procedures and guidelines to others.
• Assist with internal and external audits by preparing audit files and responding to auditor inquiries.
• Develop, plan, and deliver training and information sessions to various members, residents and physicians on billing processes, financial systems and procedures.
• Analyze data and assess for reasonableness.
• Develop budgets for review and approval.
• Implement and maintain budgets. Create financial projections and make adjustments to budgets throughout the fiscal year.
• Reconcile all billing functions within the clinic including third-party and uninsured.
• Ensure clinics’ conformance to billing principles and Ministry guidelines such as the Ministry of Health Schedule of Benefits and Fees
• Review and revise department billing data with accurate information and billing codes using established technical coding and fee schedules to maximize billing revenue.
• Coordinate registration for new signatory and contract physicians and create physician templates within the Electronic Medical Record (EMR) system. · Exercise appropriate controls, monitor, and reconcile accounts.
• Write a variety of document and reports such as procedure manuals, accounting reports, and financial statements.
• Perform various analyses and reconciliations of accounts.
• Generate reports and account statements and review for accuracy.
• Provide training and guidance to others on relevant accounting procedures and the use of financial systems.
• Calculate, prepare and issue invoices, cheques, account statements and other financial statements according to established procedures.
• Receive, send, sort, verify, process and prepare various documents such as purchase orders, invoices, cheque requisitions, receivables, and payables.
• Process, verify, and balance financial records and business transactions, such as accounts payable, accounts receivable, and payroll, including payroll for various contracted physicians
• Scrutinize, analyze, and reconcile detailed financial reports and records for accuracy or discrepancies.
• Develop and recommend solutions to financial challenges, such as budget discrepancies or unexpected financial trends.
• Monitor and reconcile statements and participate in the reconciliation of accounts.
• Prepare and generate a variety of scheduled and ad hoc reports.
• Update, maintain, and verify information in a variety of spreadsheets and databases.
• Balance and control cash receipts, including floats, petty cash and cheques.
• Apply standard mathematical skills such as calculations, formulas, and equations to perform a variety of calculations.
• Create spreadsheets including complex formulas and equations.
• Answer complex inquiries via telephone, email, and in person that are specific in nature and require specialized knowledge of a large number of policies and procedures.
• Maintain filing systems, both electronic and hard copy.
• Analyze business processes to ensure efficiency and proper controls for accurate financial reporting and the safeguarding of assets.
• Recommend changes to improve processes.
• Maintain confidentiality of sensitive information including patient data.
• Stay up to date on billing and fee principles and Ministry guidelines, as well as other relevant Ministry guidelines such as regarding Electronic Data Transfer set-up, roster transfers, and Income Stabilization payments.

Supervision:

• Provide direction to others in how to carry out work tasks.
• Ensure adherence to quality standards and procedures for short-term staff.

Requirements:

• Two (2) year Community College diploma in Accounting or a related field of study.
• Five (5) years of relevant experience.

Assets:

• Previous experience working in a healthcare/clinical environment.
• Previous experience with the handling and management of health records.

Additional Information:

The Stonechurch Famly Health Centre uses OSCAR software for its electronic medical records, as well as other software programs for billing and report submissions for patient/clinical third-party services.

This position requires an individual capable of handling a diverse workload in a busy environment, able to meet multiple and simultaneous deadlines, and perform equally well individually and as part of a team.

The successful incumbent for this role will also be able to demonstrate:

• Experience with statistical, financial and database reporting.
• Outstanding communication, interpersonal, and organizational skills.
• Demonstrated experience successfully working as part of an interdisciplinary team.
• Demonstrated experience working with computer software applications including Excel, Word, Exchange/Outlook, Adobe, web applications, OSCAR, PeopleSoft/MOSAIC, and ORACLE.
• Advanced skills in information technology support, and the ability to problem solve and troubleshoot when necessary.

Flexibility in schedule will also necessary as occasional work may be required during early mornings or evenings.

Here are some things to note about our office space:

• Our office building is at 1475 Upper Ottawa Street, Hamilton ON and accessible via public transit.
• Gender-inclusive washrooms are available on site.

The Department of Family Medicine also recognizes the impact of leaves (e.g. family care or health-related) that may have had an impact on your career path. You are welcome to share this information with us, and it will be considered when assessing your application in full to ensure an equitable approach.

What We Offer:

In addition to joining a Top Ranked University, McMaster offers a very competitive Total Compensation Package that includes, but is not limited to:

• Employer Paid benefits such as Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance,
• Progressive paid Annual Vacation Plan,
• Participation in a competitive Contributory Pension Plan,
• Training, coaching and professional development opportunities,
• Employee Tuition Assistance for continuous professional development & education,
• Opportunity to be a part of an academic environment working alongside professionals who share a passion for life-long learning.

For more information, please visit McMaster's Total Rewards website.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.