Why Indigo Slate a Zensar Company?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Indigo Slate a Zensar Company, is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Indigo Slate a Zensar Company!

About the Role
We are seeking a dynamic and experienced Change Management Consultant to join our team. This role is ideal for a strategic thinker and proactive leader who thrives at the intersection of business transformation and technology enablement. You will play a pivotal role in driving enterprise-wide change initiatives, improving customer experience, and enabling digital innovation.

Job Description:

Key Responsibilities
As a Change Management Consultant, you will:

• Develop and execute comprehensive change management strategies and plans

• Conduct change assessments and readiness evaluations

• Create and manage change roadmaps and organizational champions

• Lead training and enablement efforts across departments

• Develop detailed project documentation and artifacts

• Drive adoption, minimize resistance, and maximize benefit realization

• Provide coaching and support to stakeholders during transitions

• Analyze organizational culture and barriers through interviews, surveys, and focus groups

• Build strategies to support change adoption and manage resistance

• Facilitate conflict resolution and incorporate feedback from leadership

• Implement and manage the Digital Adoption Platform to enhance user engagement and productivity

Required Qualifications

• Minimum 5 years of relevant Change Management experience

• Prosci or equivalent change management certification

• Proven experience with Digital Adoption Platforms, especially WhatFix or WalkMe

• Administration, content creation, analytics, and integration capabilities

• Strong technical aptitude and troubleshooting skills

• Creative and detail-oriented in designing interactive content

• Analytical mindset for interpreting data and optimizing adoption strategies

• Experience in project visioning, scope documentation, budgeting, and deliverable reviews.

• Skilled in leading collaborative sessions and requirement gathering

• Consulting experience with enterprise clients

• Excellent communication and stakeholder management skills

• Comfortable working in fast-paced, ambiguous environments

• Strong sense of ownership and accountability

• Transparent communicator with a risk mitigation mindset.

• Candidates must agree to hybrid schedule: 3 days/week on-site in Montreal.

What’s in It for You

• Be part of a growing, innovative team where your ideas and leadership matter.
• Work in an environment that values authentic feedback, personal growth, and empowerment.
• Competitive compensation and comprehensive benefits package.
• Opportunity to shape the future of digital transformation and customer experience.

Indigo Slate is a full-service human experience company. We are a digital organization backed by a global engineering leader, and we’re dedicated to helping clients build transformative experiences from start to finish. We create smart experiences that deliver powerful results through a profound intersection of marketing, technology, business, and creative. We understand that brands are no longer judged through their advertising, but through each touchpoint, both internal and external, building strength with every experience.

At Indigo Slate, we harness a mix of skills unique in our industry—equal parts strategic consultancy, creative agency, and technology thought leadership—to build and run some of the best experiences on the planet.

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