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Senior Specialist - Monitoring & testing

Desjardinsabout 8 hours ago
Verified
Hybrid
Toronto, ON
CA$69,000 - CA$129,000/year
Senior Level
Full-time

Top Benefits

Health insurance
Tuition reimbursement
Accident and life insurance

About the role

Application Deadline:

11/19/2025

Address:

33 Dundas Street West

Job Family Group:

Business Management

The candidate is expected to work from the office at least three days per week, with a planned transition to a four-day in-office schedule. This return- to-office policy is subject to change in alignment with future corporate directives.

This manager level role involves executing testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. Executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards..

  • Builds effective relationships with internal/external stakeholders.
  • Analyzes data and information to provide insights and conclude test results.
  • Manages the end-to-end test execution of designated programs/engagements.
  • Executes and/or leads testing and fieldwork that is complex in nature and requires subject matter expertise.
  • Reviews control and issue closure testing activities performed by team members to ensure accuracy.
  • Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank.
  • Understands the business/group strategy and develops and maintains knowledge of end to end processes.
  • Develops knowledge related to program and/or area of specialty.
  • Develops and maintains effective relationships with internal & external business partners/stakeholders to execute work and fulfill service delivery expectations.
  • Participates in planning and implementation of operational testing programs and executes within required service level agreements and standards.
  • Executes work to ensure timely, accurate, and efficient service delivery.
  • Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.
  • Analyzes root causes of any errors discovered to provide for effective communication of issues to appropriate parties.
  • Creates and maintains adequate testing support documentation such as workpapers, testing reports, etc. to support the results of reviews including the write-up of findings/issues for reporting.
  • Provides ongoing support to the continuous improvement process of the business unit.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • General understanding of the business unit’s risk and regulatory requirements.
  • Previous experience with Regulatory Program and Compliance/Operational Risk Testing an asset
  • Good understanding of control frameworks and audit methodologies.
  • Advanced knowledge of process and/or project management.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.
  • Relationship Management skills - In-depth

About Desjardins

Banking
10,000+

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.