Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation

• Up to 18 paid sick days accrued per year, plus 2 flexible days each year

• HOOPP Pension Plan

• Ongoing professional development plus $250 annual funding for continuing education and certifications

• $350 annual allowance to invest in achieving your personal wellness goals

• Participation in organizational pay for performance incentive program

We are looking for a Manager, Information Technology to join our team!

Reporting to the Associate Director, Information Technology Services, the Manager, Information Technology provides operational leadership for the planning, development, implementation, and support of information technology systems and services. This role ensures the secure, efficient, and compliant operation of IT infrastructure and applications that support clinical, administrative, and operational functions across CMHA Peel Dufferin.

Status: Permanent full-time, 37.5 hours per week (flexibility to support after hours, including evening and weekends, requests is required). Note, this posting is for an active vacancy
Salary: $90,419.82-$106,376.25 annually. (Candidate qualifications will be considered when determining the starting salary)
Location: This position is generally based out of our 314-7700 Hurontario, Brampton office. Although we operate within a hybrid workplace model, staff are required to have on-site presence as per organizational/departmental needs (minimum 2 days per week).

What You Will Do:

• Work with the Associate Director in the development of the IT strategic plan including identifying and recommending information technology and information management business requirements and enhancements

• Manage the infrastructure, systems, services, policies and processes to meet the information technology and information management needs of the CMHA Peel Dufferin Branch including IT and voice/telecommunications set up, maintenance, technical support and problem resolution; systems security and disaster recovery; and IT procedures and documentation

• Develop and maintain the IT risk management and security plan, standards, procedures, and guidelines to ensure systems security and confidentiality of information systems and client data, and uninterrupted operation of computer-based application systems in accordance with organizational policies and relevant legislation

• Lead the implementation of modern technologies including cloud platforms (e.g., Microsoft Azure), collaboration tools (e.g., Microsoft 365, Teams), emerging technologies (e.g. Artificial Intelligence) and secure remote access solutions.

• Develop and maintain IT security procedures and risk management plans to ensure compliance with PHIPA and other relevant legislation, and applicable security frameworks.

• Oversee the operation, maintenance, and security of IT infrastructure including networks, servers, endpoints, and telecommunications systems

• Lead the IT support team in providing responsive technical support and issue resolution

• Champion a culture of continuous improvement by identifying opportunities to streamline IT operations, enhance service delivery, and optimize resource utilization

• Support the development of operational budgets by identifying financial and human resource requirements to support delivery of IT services and monitors assigned budget and expenditures in accordance with organizational financial policies.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Completion of post-secondary education in Information Technology, Computer Science or other relevant discipline

• Certifications such as ITIL, Microsoft Certified (Azure/M365), PMP, CCNA, or security certifications are assets

• A minimum of 5 years of progressive IT experience

• Minimum of 3 years of recent formal or informal IT management leadership experience, including supervising a staff and day to day operations

• Experience in the implementation and support of Microsoft’s cloud-based infrastructure, IAM systems, MS365 tools, LAN/WAN infrastructure and telecommunication systems

• Experience in technical writing for documentation such as IT policies and procedures and disaster recovery plans is an asset

• Experience in healthcare IT environments and familiarity with clinical systems and PHIPA compliance

• Hands-on experience with Microsoft Azure configuration and administration and network administration

• Strong knowledge of process automation using tools such as Power Apps, Power Automate, or equivalent platforms.

• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.

• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.

• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.

• Fluency in a second language, including ASL (American Sign Language) is considered an asset.

• Valid Canadian driver’s license and access to an insured automobile in good repair

• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: Monday, December 29th 2025 at 5:00 PM

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.

• 2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at HRrecords@cmhapeel.ca

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.