Top Benefits
About the role
This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is highly organized, customer-focused, and comfortable coordinating logistics, payments, scheduling, and follow-up communication.
This is a relationship-driven role focused on helping ranchers succeed while supporting the day-to-day sales process.
Key Responsibilities
Account Management & Customer Success
- Build and maintain strong relationships with existing customers
- Conduct regular customer follow-ups to improve retention and satisfaction
- Identify upsell and cross-sell opportunities for additional equipment, accessories, and services
- Support customers with product questions, order updates, and general account needs
- Assist customers with repeat purchases and seasonal restocking
Sales Operations & Coordination
- Coordinate customer pickups, deliveries, and equipment drop-offs
- Schedule logistics and communicate timelines with customers and internal teams
- Collect payments, invoices, and supporting sales documentation
- Maintain accurate customer records and sales activity within CRM systems
- Assist with quoting, order entry, and sales administration
- Help ensure smooth communication between sales, operations, and customers
Customer Communication
- Answer inbound customer calls, texts, and emails
- Resolve customer concerns quickly and professionally
- Provide a high level of service and responsiveness throughout the sales process
Requirements
- Previous experience in account management, inside sales, customer service, or sales operations
- Strong organizational and communication skills
- Comfortable working directly with ranchers, agricultural producers, and rural customers
- Ability to multitask and manage multiple customer accounts at once
- Experience with CRM systems, invoicing, or sales software is an asset
- Self-motivated with strong follow-through and attention to detail
- Agricultural, ranching, or equipment industry experience is strongly preferred
Benefits
- Competitive base salary
- Performance incentives and bonus opportunities
- Growth opportunities within a growing agricultural equipment company
- Opportunity to work directly with innovative products and progressive ranching operations
Not the right fit? Search for Account Manager jobs in Calgary
About Powerflex Supply
Powerflex is the leading provider of rotational grazing supplies, serving regenerative ranchers and landowners across the U.S. With 20,000+ customers and a reputation for quality, we sit at the intersection of regenerative agriculture and e-commerce.<p><a href="http://www.soilworksnaturalcapital.com" rel="nofollow noreferrer noopener"></a> </p><p><br /></p><p><br /></p>
Similar Jobs
Top Benefits
About the role
This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is highly organized, customer-focused, and comfortable coordinating logistics, payments, scheduling, and follow-up communication.
This is a relationship-driven role focused on helping ranchers succeed while supporting the day-to-day sales process.
Key Responsibilities
Account Management & Customer Success
- Build and maintain strong relationships with existing customers
- Conduct regular customer follow-ups to improve retention and satisfaction
- Identify upsell and cross-sell opportunities for additional equipment, accessories, and services
- Support customers with product questions, order updates, and general account needs
- Assist customers with repeat purchases and seasonal restocking
Sales Operations & Coordination
- Coordinate customer pickups, deliveries, and equipment drop-offs
- Schedule logistics and communicate timelines with customers and internal teams
- Collect payments, invoices, and supporting sales documentation
- Maintain accurate customer records and sales activity within CRM systems
- Assist with quoting, order entry, and sales administration
- Help ensure smooth communication between sales, operations, and customers
Customer Communication
- Answer inbound customer calls, texts, and emails
- Resolve customer concerns quickly and professionally
- Provide a high level of service and responsiveness throughout the sales process
Requirements
- Previous experience in account management, inside sales, customer service, or sales operations
- Strong organizational and communication skills
- Comfortable working directly with ranchers, agricultural producers, and rural customers
- Ability to multitask and manage multiple customer accounts at once
- Experience with CRM systems, invoicing, or sales software is an asset
- Self-motivated with strong follow-through and attention to detail
- Agricultural, ranching, or equipment industry experience is strongly preferred
Benefits
- Competitive base salary
- Performance incentives and bonus opportunities
- Growth opportunities within a growing agricultural equipment company
- Opportunity to work directly with innovative products and progressive ranching operations
Not the right fit? Search for Account Manager jobs in Calgary
About Powerflex Supply
Powerflex is the leading provider of rotational grazing supplies, serving regenerative ranchers and landowners across the U.S. With 20,000+ customers and a reputation for quality, we sit at the intersection of regenerative agriculture and e-commerce.<p><a href="http://www.soilworksnaturalcapital.com" rel="nofollow noreferrer noopener"></a> </p><p><br /></p><p><br /></p>