Total Rewards Specialist Job Details | Richmond Hill
Top Benefits
About the role
Total Rewards Specialist
Posting Id 3393
Department Corporate and Financial Services
Division People and Culture
Rate of Pay $107,918.00 -$125,185.00 Annual
Job Type Permanent Full Time
Replacement/New Position New Vacancy
Posting Type Internal and External
Posting Date 06/25/2026
Application Deadline 07/09/2026
Position Summary
The Total Rewards Specialist provides integrated operational, technical, and analytical support across compensation, benefits, pension, and disability management programs.
The role is responsible for administering and enhancing Total Rewards programs, leading job evaluation and compensation processes, coordinating disability and leave cases, and supporting data-driven decision-making, program design, and continuous improvement initiatives.
This position acts as a key resource to ensure accurate program delivery while managing complex issues and contributing to strategic Total Rewards initiatives.
Key Duties and Responsibilities
Compensation & Job Evaluation
Lead job evaluation processes, including job description review, documentation, and maintenance of classification systems Conduct market research, salary benchmarking, and pay equity analysis Support development and maintenance of compensation structures and salary administration practices Provide costing, analytics, and reporting to support collective bargaining and organizational planning Maintain job and compensation data within HRIS systems
Benefits & Pension Programs
Administer employee benefits programs, including enrollments, changes, and terminations Liaise with carriers, consultants, and vendors to resolve issues and ensure accurate coverage and service delivery Support benefits plan design, renewals, and employee communications Reconcile benefit invoices, support premium calculations, and monitor utilization trends Recommend cost containment strategies and program improvements Assist with pension administration and ensure alignment with applicable requirements (e.g., OMERS)
Disability, WSIB & Leave Management
Coordinate and administer WSIB, LTD, and sick leave disability cases Manage complex and escalated disability cases, ensuring compliance with legislation, collective agreements, and policies Liaise with employees, managers, insurers, and external providers to support return-to-work and accommodation plans Maintain documentation, track claims, and monitor associated costs and trends Prepare required documentation (e.g., WSIB forms) and ensure timely reporting and follow-up
Duties and Responsibilities Cont'd
Policy, Programs & Continuous Improvement
Develop, maintain, and update policies, procedures, and program documentation Identify opportunities to improve processes, service delivery, and program effectiveness Support audits, projects, and strategic Total Rewards initiatives Contribute to the development and implementation of Total Rewards strategies
Data, Reporting & Analytics
Compile, analyze, and interpret data related to compensation, benefits, and disability programs Prepare regular and ad hoc reports (e.g., claims trends, absenteeism, benefits utilization) Develop insights and recommendations to support decision-making and continuous improvement Ensure data accuracy and integrity across HRIS and related systems
Employee & Stakeholder Support
Respond to employee and manager inquiries related to Total Rewards programs, including benefits, compensation, and leave Provide guidance on policies, processes, and documentation requirements Collaborate with HR Business Partners, Payroll, Finance, and external stakeholders to resolve issues Provide expert advice on complex Total Rewards matters and escalate issues as appropriate Participate in cross-functional initiatives, committees, and projects
Education and Experience
University degree in Human Resources, Business Administration, or related field Equivalent combination of education and experience may be considered 4–6 years of progressive experience in Total Rewards, including compensation, benefits administration, and disability management Experience in a unionized and/or public sector environment preferred
Required Skills/Knowledge
Strong knowledge of compensation, job evaluation, and benefits principles Working knowledge of disability management, WSIB, and applicable legislation (ESA, OHSA, Human Rights) Strong analytical and problem-solving skills with advanced Excel capabilities Experience with HRIS systems (e.g., SAP, Parklane) Ability to manage complex, sensitive, and confidential matters with sound judgment Strong organizational skills with the ability to manage competing priorities Effective communication, stakeholder management, and customer service skills Ability to identify trends and provide data-driven recommendations
Leadership Competencies
Builds people and culture Cultivates open communication Demonstrates personal leadership Navigates and leads through complexity and change Shapes the future
Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘ View Jobs for Current Employees ’ link on the City’s Careers Page .
We thank all candidates for their interest, however, only those under consideration will be contacted.
The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
Not the right fit? Search for Total Rewards Specialist Job Details jobs in Richmond Hill, Ontario, Canada
About City of Richmond Hill
With a population of more than 202,000 residents and 5,000 businesses, Richmond Hill is one of Canada’s most desirable and growing communities. Recognized by the Conference Board of Canada with an ‘A’ grade as an attractive community, it is one of six Canadian municipalities to receive this ranking and the only suburban and GTA municipality to do so. Safe, clean and committed to managed growth, its culture is welcoming and diverse, and values environmental sustainability. Dedicated to providing exceptional public service to its community, Richmond Hill’s municipal government serves a distinctive, dynamic and active town with a rich history and a friendly, down-to-earth character. Richmond Hill’s vision, “Where people come together to build our community,” builds on its past and recognizes the continued importance of partnership between the municipal government and the community it serves.
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Total Rewards Specialist Job Details | Richmond Hill
Top Benefits
About the role
Total Rewards Specialist
Posting Id 3393
Department Corporate and Financial Services
Division People and Culture
Rate of Pay $107,918.00 -$125,185.00 Annual
Job Type Permanent Full Time
Replacement/New Position New Vacancy
Posting Type Internal and External
Posting Date 06/25/2026
Application Deadline 07/09/2026
Position Summary
The Total Rewards Specialist provides integrated operational, technical, and analytical support across compensation, benefits, pension, and disability management programs.
The role is responsible for administering and enhancing Total Rewards programs, leading job evaluation and compensation processes, coordinating disability and leave cases, and supporting data-driven decision-making, program design, and continuous improvement initiatives.
This position acts as a key resource to ensure accurate program delivery while managing complex issues and contributing to strategic Total Rewards initiatives.
Key Duties and Responsibilities
Compensation & Job Evaluation
Lead job evaluation processes, including job description review, documentation, and maintenance of classification systems Conduct market research, salary benchmarking, and pay equity analysis Support development and maintenance of compensation structures and salary administration practices Provide costing, analytics, and reporting to support collective bargaining and organizational planning Maintain job and compensation data within HRIS systems
Benefits & Pension Programs
Administer employee benefits programs, including enrollments, changes, and terminations Liaise with carriers, consultants, and vendors to resolve issues and ensure accurate coverage and service delivery Support benefits plan design, renewals, and employee communications Reconcile benefit invoices, support premium calculations, and monitor utilization trends Recommend cost containment strategies and program improvements Assist with pension administration and ensure alignment with applicable requirements (e.g., OMERS)
Disability, WSIB & Leave Management
Coordinate and administer WSIB, LTD, and sick leave disability cases Manage complex and escalated disability cases, ensuring compliance with legislation, collective agreements, and policies Liaise with employees, managers, insurers, and external providers to support return-to-work and accommodation plans Maintain documentation, track claims, and monitor associated costs and trends Prepare required documentation (e.g., WSIB forms) and ensure timely reporting and follow-up
Duties and Responsibilities Cont'd
Policy, Programs & Continuous Improvement
Develop, maintain, and update policies, procedures, and program documentation Identify opportunities to improve processes, service delivery, and program effectiveness Support audits, projects, and strategic Total Rewards initiatives Contribute to the development and implementation of Total Rewards strategies
Data, Reporting & Analytics
Compile, analyze, and interpret data related to compensation, benefits, and disability programs Prepare regular and ad hoc reports (e.g., claims trends, absenteeism, benefits utilization) Develop insights and recommendations to support decision-making and continuous improvement Ensure data accuracy and integrity across HRIS and related systems
Employee & Stakeholder Support
Respond to employee and manager inquiries related to Total Rewards programs, including benefits, compensation, and leave Provide guidance on policies, processes, and documentation requirements Collaborate with HR Business Partners, Payroll, Finance, and external stakeholders to resolve issues Provide expert advice on complex Total Rewards matters and escalate issues as appropriate Participate in cross-functional initiatives, committees, and projects
Education and Experience
University degree in Human Resources, Business Administration, or related field Equivalent combination of education and experience may be considered 4–6 years of progressive experience in Total Rewards, including compensation, benefits administration, and disability management Experience in a unionized and/or public sector environment preferred
Required Skills/Knowledge
Strong knowledge of compensation, job evaluation, and benefits principles Working knowledge of disability management, WSIB, and applicable legislation (ESA, OHSA, Human Rights) Strong analytical and problem-solving skills with advanced Excel capabilities Experience with HRIS systems (e.g., SAP, Parklane) Ability to manage complex, sensitive, and confidential matters with sound judgment Strong organizational skills with the ability to manage competing priorities Effective communication, stakeholder management, and customer service skills Ability to identify trends and provide data-driven recommendations
Leadership Competencies
Builds people and culture Cultivates open communication Demonstrates personal leadership Navigates and leads through complexity and change Shapes the future
Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘ View Jobs for Current Employees ’ link on the City’s Careers Page .
We thank all candidates for their interest, however, only those under consideration will be contacted.
The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
Not the right fit? Search for Total Rewards Specialist Job Details jobs in Richmond Hill, Ontario, Canada
About City of Richmond Hill
With a population of more than 202,000 residents and 5,000 businesses, Richmond Hill is one of Canada’s most desirable and growing communities. Recognized by the Conference Board of Canada with an ‘A’ grade as an attractive community, it is one of six Canadian municipalities to receive this ranking and the only suburban and GTA municipality to do so. Safe, clean and committed to managed growth, its culture is welcoming and diverse, and values environmental sustainability. Dedicated to providing exceptional public service to its community, Richmond Hill’s municipal government serves a distinctive, dynamic and active town with a rich history and a friendly, down-to-earth character. Richmond Hill’s vision, “Where people come together to build our community,” builds on its past and recognizes the continued importance of partnership between the municipal government and the community it serves.