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ServiceNow Solutions Architect

Canada
Senior Level
CONTRACTOR

About the role

Job Description

We are seeking an experienced ServiceNow Solution Architect with strong expertise in CMDB and ITOM. The ideal candidate will be responsible for designing and implementing scalable ServiceNow solutions, driving CMDB maturity, and leading ITOM initiatives including Discovery, Service Mapping, and Event Management.

Key Responsibilities

Design and architect ServiceNow CMDB and ITOM solutions. Lead implementation of Discovery, Service Mapping, and Event Management. Define CMDB governance, data models, and best practices. Collaborate with business and technical stakeholders to gather requirements and provide solution recommendations. Ensure platform scalability, integration, and adherence to ServiceNow best practices. Provide technical leadership and mentor development teams.

Required Skills

8+ years of ServiceNow experience with strong CMDB and ITOM expertise. Hands-on experience with Discovery, Service Mapping, and Event Management. Strong understanding of ITIL processes and enterprise architecture. Experience integrating ServiceNow with third-party tools and cloud platforms. Excellent stakeholder management and communication skills.

About Web Hosting Canada (WHC)

Technology, Information and Internet

Based in Montreal's Little Italy, WHC is Canada’s friendliest web host, domain registrar, and auction platform. We've been helping Canadians succeed online since 2003. A web host that's both local and reliable? Yes, please!

Hosting your website on servers right here in Canada is great for your local SEO, privacy, and the Canadian economy. It also means your web hosting provider understands the best practices (and many challenges) of running a small business in Canada. Plus, it just feels right, doesn’t it?

Follow us for exclusive promos, tech news, tips and tricks, everything domains, and half-bad puns. Need a domain or web hosting for your online project? We're trusted by over 65,000 Canadians.

Visit us at whc.ca!

Oh, and did we mention you can count on bilingual tech support, available 24/7. Parce que oui, bien sur, on parle français! 😉

Aussi connu sous le nom d'Hébergement Web Canada.

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