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Customer Service Representative

London, ON
$17/hour
Mid Level
full_time

Top Benefits

Extended health care
Day shift
Monday to Friday

About the role

Job Overview
Come join the team at Gardner Auctions Inc., one of Southwestern Ontario’s foremost auction and appraisal firms, which was established in London in 1922.

We are seeking a Full-Time Customer Service Representative . You would be working at the cash register to check out customers, assisting with pickup, as well as helping with the showroom and putting together auction orders. This is not your typical CSR job - there is a lot of lifting and moving around so you must be physically fit. The candidate for this position will be required to be on their feet for the duration of their shift, up to 8 hours per day.

You must be reliable, on-time, and have the ability to work full time, 10:00am-6:00pm Monday through Thursday and 10:00am-7:00pm Fridays. No weekends!

Customer Service Team Member Duties:

Ø Professionally greet customers as they enter the main area for payment and efficiently processes payment.

Ø Locate orders and give items to customers.

Ø Work with manager for any returns a customer is requesting.

Ø Warehouse duties as needed.

Ø Check upcoming auctions online for any errors (spelling, incorrect product, incorrect specifications, etc.), and corrects mistakes in a timely fashion.

Ø Communicate with manager regularly.

Ø Ability to lift up to 50 lbs.

Ø Must be physically fit, able to stand, bend, lift, pivot, sit, etc. for extended periods of time.

Ø Computer proficient with various types of software and payment methods.

Ø Must have excellent organization and attention to detail.

Ø Ability to be cross-trained in other departments an asset.

Ø Provide general housekeeping duties, including sweeping, mopping, cleaning of bathrooms and kitchen, on a rotating basis with colleagues, as well as frequent sanitization of workspace.

Ø Hours may vary dependent on business needs (holidays, absences, etc.)

Ø Adhere to all Health and Safety and Human Resources policies and procedures.

Ø This is an anticipatory role, resumes will be kept on file for a period of six months.

Job Types: Full-time, Permanent

Pay: $17.20-$17.50 per hour

Benefits:

  • Extended health care

Flexible language requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

Expected start date: 2025-07-14

About Gardner Auctions Inc.

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Ontario's Foremost Auction and Appraisal Firm since 1922