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JOB DESCRIPTION

POSITION BRAND AMBASSADOR
COMPANY AND LOCATION Peritus Medical, Head Office
EMPLOYMENT TYPEPermanent, full time
HOURS WORKEDTBD
DEPARTMENT Delivery
REPORTING TO Manager, Distribution
DIRECT REPORTS No

POSITION SUMMARY:
This position will be a critical role in the Operations department, supporting the Manager, Distribution with facilitating client interactions and department communications.
GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS:
Patient Deliveries & Inventory Distribution

• Picking up and dropping off deliveries to patients across the GTA within specified timeframes

• Completing deliveries to clinics and other team members according to a weekly schedule

• Acting as company brand ambassador while completing deliveries, consistently providing excellent customer service to patients and clients

• Safeguarding confidential patient and client information at all times

• Communicating professionally and in a collaborative manner with patients and other team members to provide or collect information regarding scheduled deliveries as necessary

• Ensuring correct number of pieces for each delivery are picked up and present at drop off (ie bags, boxes, Credo packages)

• Handling products appropriately and ensuring they are transported safely, securely, and within the required temperature range

• Maintaining awareness of proper cold chain procedures to be followed for temperature sensitive products

• Correctly preparing and using cold chain equipment to maintain suitable storage conditions in case of on- and off-site emergencies to preserve company assets (ie priming refrigerated or freezer Credos, using trackers to create accurate temperature logs)

• Sterile cleaning of certain products to keep free from bacteria; keeping clean for delivery

• Distributing inventory to various company locations across the GTA as required

• General labour tasks at company locations as assigned

• Performing delivery tasks to other locations within Ontario if necessary

QUALIFICATIONS

• Valid G drivers license
• Clean abstract
• Exceptional communication, interpersonal and customer service skills
• Ability to always present themselves in a professional manner
• Good sense of geographical direction
• Hardworking, organized and a team player – must work cohesively with team members

EDUCATION

• Completion of Post-secondary required

SPECIFIC WORKING CONDITIONS OR PHYSICAL REQUIREMENTS:

• Must be able to lift and carry products up to 25-50 lbs

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