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Banquet Server - Hilton Garden Inn & Homewood Suites Ottawa Downtown, Ottawa, ON

Hilton24 days ago
Ottawa, ON
CA$18/Hour
Mid Level

About the role

Description

We are hiring Banquet Servers!

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

Responsibilities:

  • Provide exceptional guest service to all customers.

  • Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.

  • Participate in good communication with guests with questions regarding the menu.

  • Deliver food and beverages from staging areas to guests.

  • Assist other servers during peak periods in delivering food and guest requests.

  • Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.

  • Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.

  • Setup, execution, and clean-up for an event.

  • Performs side work to prepare for upcoming events.

  • Must be able to lift, push and pull, and carry up to 50 lbs &able to stand for long periods of time.

  • Must have unrestricted availability to work, including evenings, weekends, and holidays.

Here are some reasons our associates like working for us:

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America -

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Artificial Intelligence (AI) is not used to screen, assess and select applicants.

Wage: $17.57 CAD/Hour

About Hilton

Hospitality
10,000+

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.