At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

For those passionate about helping ensure every trip is seamless, well-organized, and on budget, this role offers the opportunity to make a real impact in contracting and reservations.

The Contracting & Reservations Assistant supports both supplier contracting and trip reservations for Canada-based trips. This hybrid role is responsible for contracting administration, supplier research, and relationship management, as well as the accurate and timely booking of accommodation, transportation, and activities.

The role works closely with the Operations and Finance teams to ensure trips are contracted within budget, loaded accurately into systems, and operated smoothly from confirmation through departure. This position focuses on Canada-based itineraries while collaborating with the wider North America DMC and Contracting teams as required.

This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in Toronto, Ontario, or Squamish, British Columbia. The salary range for this position is $58,000–$62,000 CAD, based on experience, plus a comprehensive benefits package and some awesome perks.

Some of the experience you’ll bring with you may include:

• Proven attention to detail with a strong track record of accuracy
• Strong organizational skills, with the ability to multitask and manage competing deadlines
• Excellent written and verbal communication skills in English
• Strong interpersonal and stakeholder management skills
• Experience analyzing data and creating or interpreting reports
• Proficiency with Microsoft Office; advanced Excel skills preferred
• Experience with travel reservation systems and internal booking tools
• Comfortable working under pressure and meeting tight deadlines
• Knowledge of regional travel logistics

Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.