Company: Sovereign Insurance
Department: Claims
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

###The Opportunity:

At Sovereign Insurance, a wholly owned subsidiary of The Co-operators General Insurance Company, we believe leadership is shaped by purpose, collaboration, and meaningful contribution. When you grow, we grow — your success crowns ours.

We value diverse perspectives, bold ideas, and people who lift others up. Here, your initiative matters, and your efforts help build the resilience of the Canadian businesses and communities we serve.

That shared commitment strengthens our culture and moves us forward — together. That’s the Crown Effect.

The Associate Claims Bordereau Analyst supports the accurate and efficient processing of broker and MGA claims bordereaux reports, contributing to the evolution of automated claims data processing across Sovereign Claims. Working under close supervision of senior Claims team members, this role plays a key part in ensuring claims data quality, system accuracy, and alignment with Claims growth and automation strategies.

###How you will create impact:

• Supporting the validation and processing of broker and MGA claims bordereaux submissions across all provinces (excluding Quebec).

• Support and assist with creating and maintaining bordereau tool templates to ensure required data and formatting standards are met for successful uploads.

• Ensuring data quality and accuracy of claims and reserve information, including investigating discrepancies and partnering with external contacts to resolve missing or inaccurate data.

• Supporting brokers, MGA partners, and the Sovereign claims team with the upload of large volumes of claims data.

• Partnering with internal teams to support upload tools, process documentation, testing activities and automation enhancements.

• Support Sovereign Claims team with additional data management and data quality tasks, as assigned.

###How you will succeed:

• You demonstrate strong attention to detail and take accountability for producing accurate, high‑quality work.

• You are comfortable working with large data sets and navigating structured processes to meet recurring deadlines.

• You value collaboration and communicate effectively with internal and external partners to resolve issues and improve outcomes.

• You are open to continuous learning and contribute ideas that support process improvement and automation.

###To join our team:

• College diploma is required; education in a related business or analytical field is preferred.

• 2–4 years of experience, preferably within the insurance industry.

• Strong Excel skills (intermediate level or above) and the ability to process and analyze large volumes of data accurately.

• Understanding of commercial insurance and the role of Claims within the insurance lifecycle is an asset.

• Experience supporting claims processes, automation initiatives, or process improvement activities is an asset.

###What you need to know:

• This role requires sustained concentration and accuracy when working with detailed claims and financial data.

• You will work with confidential information and must exercise discretion and sound data governance practices.

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• This position will operate on a hybrid work posture which will require an in-office presence of at least twice a week.

###What’s in it for you?

• Room to grow with confidence — build your career, contribute your ideas, and see the impact of your work.

• A culture that values you — inclusive, collaborative, and respectful, where different perspectives are encouraged and heard.

• Rewards that recognize you and the work you do - competitive salary and variable compensation, benefits and pension, paid time off, development and recognition programs.

• Support for your well-being — a holistic approach to physical, mental, social, and financial wellness.

• Pride in purpose — being part of a Canadian organization dedicated to protecting Canadian businesses and the communities they serve while giving back through volunteering, donations, and national initiatives that help build a more sustainable future.

Expected salary/hourly range $50,280 - $83,800

The salary amount for the successful candidate is determined by Sovereign in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.