Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

The Administrative Assistant position leads and coordinates all secretarial and administrative duties in the ministry unit.

Accountabilities:

General Administration

• Perform general office duties such as answers and screen telephone calls and directs enquires and answers inquires; greets and escorts visitors; files documents electronically or manually; photocopies and distributes materials as requested; and sends and receives fax/email material as requested; resolves routine inquiries.
• Draft and type correspondence and/or generate reports (e.g. letters dealing with administrative issues, dictation, acknowledgements); checks typing for accuracy.
• Handle and ensure the protection of extremely confidential and sensitive employee/Officer and/or program files.
• Draft and distribute thank you letters to volunteers and donors.
• Assist with the preparation for the Annual Ministry Unit Review.
• Maintain database (e.g., volunteer information, contact lists, inventory, hours worked); may input data into The Salvation Army Management Information System – S.A.M.I.S.
• Draft and prepare church bulletins, church calendar, presentations, brochures, fliers, advertisements, invitations, certificates subject to Corps Officer approval (e.g., Canva)
• Input worship services into computer for the service.
• Schedule meetings, prepares agenda, types and circulate minutes.
• Keep track of the Corps Officers’ calendars.
• Open and distribute in-coming mail and processes out-going mail including materials of a confidential nature; receives parcels and distributes to the appropriate persons.
• Order all stationery supplies and maintains adequate office supplies and other supplies as needed (thrift store and CFS if needed); arranges for maintenance of office equipment.
• Order food and janitorial supplies for the church and thrift store.
• May assist with entering time for staff in Workday.

Finance

• Ensure that all financial information is coded to the appropriate account following the SA policy and procedures.
• Verify payables and process entries to Business World (invoices, payment vouchers, Element statements, Visa statements, etc.)
• Perform duties such as issuing donor receipts for income tax purposes; maintain knowledge of CRA rules.
• Ensure all monies received are receipted and timely deposits are made; enter donations and member contributions in Shelby.
• Assist with annual budget preparation, file statements, ensure that MU leaders have reviewed and signed off where applicable.

Seasonal Administration

• Assist with seasonal programs such as Christmas Kettles, and other Community and Family Service programs as directed; ensure that ministry objectives are accomplished.
• Attend and take minutes for Christmas/Kettle meetings; distribute minutes in a timely manner.
• May assist with hamper distribution as needed.
• Greet donors and send out letters and receipts in a timely manner.
• Prepare the annual Christmas Report in an accurate and timely manner.

Perform other related duties as required.

WORKING CONDITIONS:

• This is a permanent part-time position based on 24 hours per week.
• Flexibility in scheduling is required and will vary.
• The work environment is typically in a general office setting in generally agreeable conditions.
• This job requires using a computer frequently, working in a sitting position for periods of time and required to lift 10 pounds.
• Some travel (10%) is associated with this position for bank deposits etc.

Normal hours of work: Some flexibility in scheduling is required. The hours of work and work schedule may vary according to requirements of responsibilities and determined in consultation with your supervisor.

Please note there will be a seasonal temporary increase in hours to a maximum of 35 hours per week for a 10-12-week period during the months of November and December and includes a ½ hour unpaid meal break as required.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications:

• Completed up to two (2) years of Community College, preferably a Business Administration Certificate and/or an Accounting Diploma.
• Valid Ontario Class “G” Driver’s License; personal vehicle and insurance is required.

Experience and Skilled Knowledge Requirements

• Minimum of three (3) years of prior related experience, including senior administrative, general accounting experience.
• Experience in Workday would be a definite asset.
• Experience dealing with office equipment and tools.
• Proficiency in all Microsoft Office products is required - i.e., Word, Excel, Publisher, PowerPoint, and telephone, photocopier, scanner, fax machine, room reservations, etc.

Alternative combinations of education and experience may be considered.

Skills and Capabilities:

• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Ability to work in a fast-paced environment, attention to detail, problem solving and analytical skills with an aptitude for accuracy and thoroughness and consistent follow-up.
• Exceptional organizational, prioritizing and time management skills to effectively handle multiple priorities and meet competing deadlines with minimal supervision.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Excellent interpersonal skills, integrity, and adaptability.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority.
• Able to work in a consultative, diplomatic and tactful manner when dealing with the public, both in person and on the telephone.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Represent the organization in a positive, professional, and engaging manner.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation:

The target hiring range for this position is $18.99 to $23.73 with a maximum of $28.48.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.