About the role
Position: Logistics Coordinator
Full-Time Permanent
Hourly Wage: $20 -$25/hour
Location: Spaccio East, 22 Sackville Street, Toronto
Since 1992, our philosophy of doing business, core values and commitment to providing the best in food, wine, and customer service along with an authentic passion for Italian culture has proven itself with the test of time. Our family run business has now grown over the years into a multi-faceted operation, Terroni/Sud Forno, encompassing restaurants, bakeries, commissaries and retail in Toronto and Los Angeles, operating under the brands Terroni, Sud Forno, Spaccio, Cavinona Wine Agency, and La Bottega di Terroni online shop.
Role Summary
The Logistics Coordinator oversees the day-to-day operations of the shipping and receiving department, including team management, dispatch coordination, product quality control, and cross-departmental communication. This is a ground-level operations role with direct accountability for departmental standards and team performance.
KEY RESPONSIBILITIES
Shipping & Receiving
- Oversee all incoming and outgoing product movement for accuracy and timeliness
- Enforce receiving standards (FIFO, ice removal, walk-in cleanliness, fridge maintenance)
- Stage outbound orders and communicate same-day product discrepancies to relevant departments
Dispatch & Route Coordination
- Act as primary dispatch for all drivers; assign and optimize delivery routes
- Monitor route progress and resolve delays in real time
- Management of the dispatching platform, including routing and scheduling drivers
Quality Control
- Inspect incoming product and verify accuracy of all outbound shipments
- Conduct quality checks on product handed off from all departments prior to shipping
- Document and escalate non-conforming product immediately
Pick Sheet Management
- Oversee and verify all Pick Sheet tasks to ensure order accuracy before staging
Invoice Management
- Reconcile invoices against purchase orders and received goods
- Maintain accurate records and liaise with the invoicing team on discrepancies
Health & Safety
- Enforce health and safety regulations within the department
- Document and report workplace incidents per WSIB/Ontario requirements
- Identify and mitigate hazards proactively
Team Management
- Manage day-to-day performance and accountability of the shipping and receiving team
- Provide on-floor coaching and direction; escalate conduct issues as appropriate
Cross-Departmental Communication
- Serve as the primary logistics contact across locations, departments, and invoicing
- Maintain timely, accurate communication on shipment status, product issues, and updates
QUALIFICATIONS
- Experience in a logistics, shipping & receiving, or warehouse coordination role
- Proven ability to lead a team in a fast-paced environment
- Familiarity with invoice reconciliation and health & safety regulations (WSIB an asset)
- Experience with routing software and cold-storage/perishable goods handling preferred
We look forward to meeting you in person and having you join our team!
We do not use AI (Artificial Intelligence) to screen, assess, or select applicants for this position.
Not the right fit? Search for Logistic Coordinator jobs in Toronto, ON
About TERRONI
Founded in 1992, Terroni is a family-run group of restaurants, bakeries and commissaries that for 30 years has dedicated itself to bringing an authentic Italian culinary experience to a North American audience. We have put our passion and focus on developing menus, products and experiences that uphold the traditions and beauty of Italy.
Our philosophy of doing business, core values and commitment to providing the best in food, wine, and customer service along with an authentic passion for Italian culture has proven itself with the test of time. Our family-run business has now grown over the years into a multi-faceted operation in Toronto and Los Angeles, operating under the brands Terroni, Sud Forno, Spaccio, Cavinona Wine Agency and La Bottega di Terroni online shop.
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About the role
Position: Logistics Coordinator
Full-Time Permanent
Hourly Wage: $20 -$25/hour
Location: Spaccio East, 22 Sackville Street, Toronto
Since 1992, our philosophy of doing business, core values and commitment to providing the best in food, wine, and customer service along with an authentic passion for Italian culture has proven itself with the test of time. Our family run business has now grown over the years into a multi-faceted operation, Terroni/Sud Forno, encompassing restaurants, bakeries, commissaries and retail in Toronto and Los Angeles, operating under the brands Terroni, Sud Forno, Spaccio, Cavinona Wine Agency, and La Bottega di Terroni online shop.
Role Summary
The Logistics Coordinator oversees the day-to-day operations of the shipping and receiving department, including team management, dispatch coordination, product quality control, and cross-departmental communication. This is a ground-level operations role with direct accountability for departmental standards and team performance.
KEY RESPONSIBILITIES
Shipping & Receiving
- Oversee all incoming and outgoing product movement for accuracy and timeliness
- Enforce receiving standards (FIFO, ice removal, walk-in cleanliness, fridge maintenance)
- Stage outbound orders and communicate same-day product discrepancies to relevant departments
Dispatch & Route Coordination
- Act as primary dispatch for all drivers; assign and optimize delivery routes
- Monitor route progress and resolve delays in real time
- Management of the dispatching platform, including routing and scheduling drivers
Quality Control
- Inspect incoming product and verify accuracy of all outbound shipments
- Conduct quality checks on product handed off from all departments prior to shipping
- Document and escalate non-conforming product immediately
Pick Sheet Management
- Oversee and verify all Pick Sheet tasks to ensure order accuracy before staging
Invoice Management
- Reconcile invoices against purchase orders and received goods
- Maintain accurate records and liaise with the invoicing team on discrepancies
Health & Safety
- Enforce health and safety regulations within the department
- Document and report workplace incidents per WSIB/Ontario requirements
- Identify and mitigate hazards proactively
Team Management
- Manage day-to-day performance and accountability of the shipping and receiving team
- Provide on-floor coaching and direction; escalate conduct issues as appropriate
Cross-Departmental Communication
- Serve as the primary logistics contact across locations, departments, and invoicing
- Maintain timely, accurate communication on shipment status, product issues, and updates
QUALIFICATIONS
- Experience in a logistics, shipping & receiving, or warehouse coordination role
- Proven ability to lead a team in a fast-paced environment
- Familiarity with invoice reconciliation and health & safety regulations (WSIB an asset)
- Experience with routing software and cold-storage/perishable goods handling preferred
We look forward to meeting you in person and having you join our team!
We do not use AI (Artificial Intelligence) to screen, assess, or select applicants for this position.
Not the right fit? Search for Logistic Coordinator jobs in Toronto, ON
About TERRONI
Founded in 1992, Terroni is a family-run group of restaurants, bakeries and commissaries that for 30 years has dedicated itself to bringing an authentic Italian culinary experience to a North American audience. We have put our passion and focus on developing menus, products and experiences that uphold the traditions and beauty of Italy.
Our philosophy of doing business, core values and commitment to providing the best in food, wine, and customer service along with an authentic passion for Italian culture has proven itself with the test of time. Our family-run business has now grown over the years into a multi-faceted operation in Toronto and Los Angeles, operating under the brands Terroni, Sud Forno, Spaccio, Cavinona Wine Agency and La Bottega di Terroni online shop.