For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

**Reports to:**Manager, Employee Relations

**Vacancy status:**This posting is for an existing position.

Position Summary: Reporting to the Manager, Employee Relations, the successful candidate will provide HR consulting services to the Ontario and British Columbia Operations Leadership team on complex Human Resources matters and support the implementation of HR policies, programs and practices that enable managers to achieve their business objectives, build engagement, and deliver LifeLabs’ People Strategy. The HRC serves as a trusted advisor to people managers, providing expert guidance on employee/labour relations matters, this role supports the resolution of workplace issues, ensures compliance with employment legislation, and promotes a positive and inclusive work environment.

What You’ll Do: HR Consulting

• Provide people leaders with strategic and consultative services in assigned client groups to assist them with complex people matters and to support the delivery of LifeLabs people strategy.
• Assist people leaders to effectively apply HR policies, collective agreements, and programs to ensure consistency in interpretation and application.
• Actively identify and evaluate people impacts and risks associated with organizational change.
• Participate in implementing organizational change initiatives such as acquisitions, closures, automation, process changes etc., including comprehensive people plans to support the organizational change and collaborating with the Centres of Excellence.
• Participate in Business and/or Operations Management Team meetings and proactively provide advice, guidance and education to support HR programs, HR policy and the People Strategy.
• Provide advice and counsel to people leaders on recruiting, developing and retaining critical talent; partner with talent acquisition and hiring leaders to support recruiting activities.
• Monitor, track and summarize HR metrics leveraging existing HR reporting and analytics as appropriate, including collecting and analyzing data for trends, and providing recommendations.
• Identify HR data and analysis needs of assigned client groups to HR Analytics and partner to support business leader needs.
• Lead end-to-end HR related projects in collaboration with business leaders and HR Centres of Excellence as needed.

HR Programs

• Work in conjunction with HR Centres of Excellence in implementing, within assigned client groups corporate HR programs and processes in the areas of Talent and Succession planning, performance management, employee relations, labour relations, wellness, employee engagement, total rewards and culture
• Strive for continuous improvement and participate and/or lead HR projects that support overall HR goals and objectives.
• Participate in implementing organizational change initiatives and participate in cross-functional teams and projects as required.
• Implement process improvement techniques to ensure efficiency, quality and productivity of all HR, resources, processes and policies with continuous feedback loops across the HR operating model.

Employee & Labour Relations

• Provide expertise, advice and guidance to leaders to ensure positive employee/management, management/labour relationships and assist with achieving overall business objectives.
• Provide coaching and guidance to internal client groups to assist in resolving full cycle employee relations/labour relations issues.
• Educate leadership teams on effective coaching, including advising on when to move into progressive discipline and requirements under the collective agreements.
• Provide guidance, tools, and direct support in the handling of labour and employee relations issues including grievances.
• Conduct and manage investigations of HR-related complaints and concerns; assessing the severity, involving appropriate individuals and facilitating appropriate action.
• Consult with the HRBP team and ER/LR COE to discuss areas of risk and potential resolution, and/or to identify trends. Plan and deliver effective communication of findings to appropriate leaders and other stakeholders as required and influence positive outcomes.

What You'll Bring:

• University Degree or College diploma in Human Resources
• A minimum of 5 years of progressive HR experience, preferably in a unionized setting
• CHRP designation is preferred
• Understanding of HR governance, legislation, and regulatory environment to identify issues, build programs and appropriately advise managers.
• Demonstrated consultative and Problem-solving skills, ability to determine root cause of complex issues and arrive at sound HR/Business solutions.
• Strong leadership, coaching, facilitation skills
• Strong investigation and conflict resolution skills
• Excellent written and oral communication, negotiation, client relationships, organizational, leadership and project management skills.
• Strong communication and influencing skills to effectively communicate complex legal issues and effect change.
• Demonstrated experience in analyzing, interpreting and providing advice to management on the collective agreement.
• Ability to develop and maintain productive working relationships with all stakeholders including managers, employees and union representatives.

**What We Offer:**Salary range: $81,431 –103, 825 CAD annually (commensurate with experience)

#LI-MP1

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!