Join our team at the Wilder Institute/Calgary Zoo and grow your experience at one of the most unique sites in Calgary! The Wilder Institute/Calgary Zoo is seeking a part-time, fixed term Travel Trade Specialist. The Travel Trade Specialist will play a crucial role in promoting the zoo as a premier destination for tour operators, travel agents, and group travel coordinators. This role is responsible for developing business and maintaining relationships within the travel trade industry.

Our Purpose | We act for wildlife; saving species and inspiring people to join us.

Our Core Values | Drive impact, nurture connection, cultivate hope, and be bold.

Contract:

• Start: May 2026
• End: September 2026

What you will do:

• Develop and implement strategies targeting identified tourism markets, working in alignment with tourism industry partners and leveraging established networks.
• Develop business from new and existing tourism industry partners to drive ticket sales and generate revenue.
• Cultivate strong, collaborative relationships with receptive and international tour operators to integrate the zoo into travel itineraries.
• Work closely with Calgary hotels and hospitality partners to create appealing ticket packages.
• Monitor and adapt strategies based on market trends, partner feedback, and performance data.
• Create high-quality promotional collateral and assets that position the Wilder Institute/Calgary Zoo as a premier destination within the travel trade market.
• Collaborate with the marketing team to ensure consistency and alignment with brand guidelines and broader marketing initiatives.
• Develop and communicate clear processes for ticket sales and travel vouchers.
• Ensure all ticketing procedures are streamlined and accessible, providing support to partners and internal teams as needed.
• Maintain accurate records of all sales activities, client interactions, and partnerships.
• Generate regular reports to track performance against sales targets, identifying areas for improvement and celebrating successes.

What you will bring:

• Bachelor’s degree or college diploma in Tourism, Marketing, Business, or a related field. Other equivalent combinations of experience and education would be considered.
• Minimum of 3 years of experience in the travel trade or tourism industry, with a focus on sales and relationship management.
• A valid driver's license is required
• Proven ability to develop and execute strategies that drive audience growth and revenue.
• Strong communication and interpersonal skills, with experience in building and maintaining relationships with diverse stakeholders.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Knowledge of international travel markets and the tourism industry is highly desirable.
• Proficiency in Microsoft Office Suite; experience with CRM software is an asset.

Working Conditions:

• Long periods at a desk using a computer
• Meeting with partners, community, and internal stakeholders both in person and virtually.
• Traveling off-site to meeting community partners
• Part time hours, generally between Monday to Friday.
• Weekends, holidays and evenings may be required depending on operational requirements

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.

What the Zoo Offers:

• Discounts on food, beverage, and merchandise
• Participation in the Staff Pass Benefit plan
• A fun, rewarding work environment and the opportunity to work in a park full of wild animals

Are you ready to join one of Canada’s leaders in wildlife conservation? If this position suits your skills, experience and personal attributes, we want to talk to you.

Apply by doing the following:

• Watch this videoabout the conservation work being done at the Wilder Institute/Calgary Zoo. (https://www.youtube.com/watch?v=8J1VH1MBXm0)
• Submit your resume with a cover letter via our online application system.
• Fill in the Application questions:
  • Confirm eligibility to work in Canada.
  • If hired, when would you be available to start?
  • Do you have a driver's licence?
  • How many hours per week are you available to work?
  • What is your general availability each week?
  • If hired, what are your wage expectations?

Applicants must be legally entitled to work in Canada.

If this position is a fit for you, we encourage you to apply with a resume and cover letter online by April 15, 2026.

The Wilder Institute/Calgary Zoo strives to cultivate a workplace in which everyone feels welcome and empowered to bring their authentic selves to work. As a conservation organization, we respect and value the diversity of all life and come together as individuals and teammates to achieve the organization’s mission and vision. We recognize the value of diversity, equity, and inclusion, and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

All candidates are thanked for their applications and advised that they will be contacted once applications have been reviewed and a final decision has been made.