Security Intervention Officer – De-Escalation & Arrests (AST)
Top Benefits
About the role
Security Intervention Officer**(Retail Tactical Security - De-escalationArrests)**
About the Role
As a Security Intervention Officer (Tactical Guard), you'll serve as a frontline safety professional in a retail environment. This role combines visible deterrence, customer service, de-escalation, and lawful arrests/recoveries. You'll be approachable yet authoritative-balancing intervention skills with professionalism to protect people, property, and brand reputation.
This role is ideal for confident individuals who stay calm under pressure and take pride in proactive security work.
Key Responsibilities
- Maintain a strong, visible presence to deter theft and unwanted activity
- Provide professional, customer-focused service to staff and guests
- Proactively intervene to prevent theft and disruptive behaviour
- Conduct recoveries and apprehensions in line with company procedures
- Respond to incidents quickly and de-escalate situations effectively
- Support store management in protecting people, property, and assets
- Complete clear, accurate incident reports in a timely manner
Job Requirements
- Valid BC Security Worker License (AST)
- OFA Level 1 required (OFA 2 an asset)
- 1+ year of security experience preferred
- Retail security or loss prevention experience an asset
- Strong communication and conflict-management skills
- Ability to remain standing and alert for up to 8-hour shifts
- Professional appearance and conduct at all times
What We Offer
- Paid training
- Extended health benefits
- Flexible scheduling and overtime opportunities
- Recognition programs and team events
- Discount Cineplex movie tickets
About Securiguard
At Securiguard, our purpose is simple: to make people feel safe. With over 4,000 security professionals across Canada, we are a trusted leader in retail, corporate, aviation, marine, government, and industrial security. We invest in our people, value professionalism, and create real opportunities for growth.
Our Values
We live by R.E.A.C.H. - Respect, Empathy, Accountability, Courtesy, and Honesty. Our inclusive culture has been recognized with awards such as Canada's Most Admired Corporate Cultures (2021, 2024).
Ready to step into a role where intervention, de-escalation, and professionalism matter? Apply today and build your security career with Securiguard.
Not the right fit? Search for Security Intervention Officer jobs in Vancouver, BC
About Securiguard
Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and has the largest and highest accredited K-9 detection and screening division in Canada.
With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4,000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.
We make people feel safe and inspire our staff to believe they can make a difference in everything they do. We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.
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Security Intervention Officer – De-Escalation & Arrests (AST)
Top Benefits
About the role
Security Intervention Officer**(Retail Tactical Security - De-escalationArrests)**
About the Role
As a Security Intervention Officer (Tactical Guard), you'll serve as a frontline safety professional in a retail environment. This role combines visible deterrence, customer service, de-escalation, and lawful arrests/recoveries. You'll be approachable yet authoritative-balancing intervention skills with professionalism to protect people, property, and brand reputation.
This role is ideal for confident individuals who stay calm under pressure and take pride in proactive security work.
Key Responsibilities
- Maintain a strong, visible presence to deter theft and unwanted activity
- Provide professional, customer-focused service to staff and guests
- Proactively intervene to prevent theft and disruptive behaviour
- Conduct recoveries and apprehensions in line with company procedures
- Respond to incidents quickly and de-escalate situations effectively
- Support store management in protecting people, property, and assets
- Complete clear, accurate incident reports in a timely manner
Job Requirements
- Valid BC Security Worker License (AST)
- OFA Level 1 required (OFA 2 an asset)
- 1+ year of security experience preferred
- Retail security or loss prevention experience an asset
- Strong communication and conflict-management skills
- Ability to remain standing and alert for up to 8-hour shifts
- Professional appearance and conduct at all times
What We Offer
- Paid training
- Extended health benefits
- Flexible scheduling and overtime opportunities
- Recognition programs and team events
- Discount Cineplex movie tickets
About Securiguard
At Securiguard, our purpose is simple: to make people feel safe. With over 4,000 security professionals across Canada, we are a trusted leader in retail, corporate, aviation, marine, government, and industrial security. We invest in our people, value professionalism, and create real opportunities for growth.
Our Values
We live by R.E.A.C.H. - Respect, Empathy, Accountability, Courtesy, and Honesty. Our inclusive culture has been recognized with awards such as Canada's Most Admired Corporate Cultures (2021, 2024).
Ready to step into a role where intervention, de-escalation, and professionalism matter? Apply today and build your security career with Securiguard.
Not the right fit? Search for Security Intervention Officer jobs in Vancouver, BC
About Securiguard
Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and has the largest and highest accredited K-9 detection and screening division in Canada.
With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4,000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.
We make people feel safe and inspire our staff to believe they can make a difference in everything they do. We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.