Coordinator, Commercial Sales Toronto, ON ·On-site, 5 days/week · $60,000–$65,000 base + 7–8% performance bonus

About the Compan yWe are a Toronto-based specialty ingredients and beverage solutions company operating at the intersection of global sourcing and commercial innovation. We go beyond importing — managing the full commercial cycle from sourcing and regulatory compliance through logistics and customer delivery, without holding inventory

. Our customers include global beverage brands and family-operated operators, primarily in the US and UK. Product channels span ready-to-drink beverages, nutraceuticals, pet products, and skincare, across raw materials including tea, coffee, botanicals, extracts, powders, and caffeine derivatives. We are a lean, fast-moving team winning on customer service, origin expertise, and end-to-end logistics management — with ambitious growth targets ahea d.The Opportuni tyThe Coordinator, Commercial Sales is the operational backbone of our commercial engine. Every US customer sales contract and every worldwide supplier purchase contract runs through this desk. This is not a support role — it is an ownership rol

e. The person in this role runs the contracting process end to end, protects our 15% gross profit margin through disciplined cost-sheet management, and serves as the professional face of the company to both customers and suppliers. We are targeting USD $50M in revenue in FY2027, and this role is central to getting the re.Core Responsibilit iesSales Order Operati onsOwn the end-to-end sales order process — from confirmed order to executed contract — for all US customers and worldwide suppli ersEnsure every Customer Sales Contract is matched to a Supplier Purchase Contract; nothing unsigned, unmatched, or out of d ateMaintain the Sales Orders Dashboard as the live, accurate view of all open contracts at all ti mesCost Sheets & Contract ingBuild and verify a cost sheet for every order before the contract is issued; protect the 15% GPM tar getIssue, execute, and file every contract to standard — parties, product, specification, quantity, price, Incoterms, and payment terms right the first t imeFlag margin and term anomalies before contracts execute, not af terCustomer & Supplier Relationsh ipsOwn the customer relationship on the product offering — order confirmations, contracts, documentation, and answers customers can rely onOwn the supplier relationship on procurement — purchase contracts, confirmations, and terms documented in writing, every t imeReporting & Syst emsOwn the Sales Orders Dashboard and Spire_Sales_Orders file as the single source of truth for every contr actDeliver the monthly Operational Scorecard and Quarterly Performance Report to leaders hipBring every escalation to the Sales Director in a structured format: facts, objective, three options, and a recommendat ionFY2027 Build Priorit iesDocument the Cost Sheets & Contracting process end to end; build standard templates ready for $50M vol umeStand up and maintain the Sales Orders Dashboard as the commercial source of truth across sales, sourcing, logistics, and leaders hipEstablish the sales scorecard and quarterly reporting cadence that leadership relies on without rew orkDeepen commercial judgement — move from processing orders to protecting outcomes; spot margin risk before it becomes a prob lemWhat We're Looking ForHighly organized — able to manage multiple concurrent orders, samples, and supplier communications without letting anything s lipStrong written and verbal communicator — always professional, reliable, and respons iveOperationally rigorous — accurate, complete, and on time; proactively flags issues without being t oldCommercially curious — understands the cost build-up, asks why a margin moved, brings solutions not just probl emsBackground in contract manufacturing, commodity sourcing, logistics coordination, food & beverage operations, or a similar supply-chain-adjacent environm entExposure to Incoterms, purchase/sales contracting, and cost-sheet mechanics is a strong as setWillingness to complete FITTskills or equivalent international trade finance training in H1 FY2 027Performance Standa rdsThis role is measured against standing operational standards, reviewed month

ly: Contract accuracy: ≥99% first-time right; zero shipment delays attributable to contract er rorsContract turnaround: ≤2 business days from confirmed order to issued cont ractCost sheet accuracy: variance ≤1 percentage point; every variance expla inedSO–PO match: 100% matched before product moves; exceptions flagged with a reason and an o wnerDashboard & file currency: zero discrepancies at re viewCompensation & Det ailsBase salary: $60,000–$65 ,000Performance bonus: 7–8% (50% KPI-based / 50% sales reve nue)Location: Toronto, ON — on-site 5 days/week (Queens Quay & Jar vis)Reports to: Presi

dent