Job Description

Insight Global is seeking a Registered Massage Therapist (RMT) to join a luxury hospitality and wellness organization that delivers an elevated, concierge-style guest experience. This opportunity is ideal for an RMT who is passionate about providing exceptional care in a high-end environment and enjoys building meaningful connections with guests from diverse backgrounds, including high-net-worth individuals and celebrity clientele.

This is not a traditional spa or clinic setting. Every guest receives a complimentary 60-minute massage as part of their stay, making the massage experience a signature offering and a key component of the overall guest journey. From personalized treatment recommendations to seamless service delivery, the Massage Therapist will play a critical role in creating memorable wellness experiences that exceed expectations.

The ideal candidate is a skilled therapist who combines technical expertise with exceptional hospitality, professionalism, and emotional intelligence.

Day-to-Day Responsibilities

Deliver personalized massage treatments tailored to guest needs and preferences Provide a warm, welcoming, and concierge-level guest experience from arrival through departure Guide guests through service options and recommend treatments based on wellness goals Prepare treatment rooms and maintain a clean, relaxing, luxury environment Perform opening and closing responsibilities for treatment spaces Enhance the guest experience through thoughtful touches such as tea service, hot towels, and cold compresses Manage approximately 3–6 treatments per shift Utilize scheduling and charting software to document treatments and manage appointments Maintain the highest standards of professionalism, discretion, and confidentiality Collaborate with the wellness team to ensure a seamless guest experience Uphold all health, safety, and regulatory requirements associated with massage therapy practice

Must-Have Qualifications

Active registration and good standing as a Registered Massage Therapist (RMT) in Ontario Strong massage therapy skills and understanding of various treatment techniques Exceptional customer service and communication skills Professional, articulate, and confident interacting with luxury clientele Ability to work evenings, weekends, and holidays as needed Strong attention to detail and commitment to creating personalized guest experiences Comfortable working in a hospitality-driven environment

Compensation: $19-$20/hr plus daily commission

Weekdays: $100 Weekends: $130 Holidays: $150 Estimated annual salary: 70-95k/yr