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Student and Academic Success Coordinator

Navitas4 days ago
Greater Toronto Area
CA$43,356 - CA$47,691/yearly
Mid Level
internship

About the role

Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore and Sri Lanka . We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff and local communities.

Navitas is seeking to employ a Student and Academic Success Coordinator to join our North American team in Toronto , Ontario, at Toronto Metropolitan University International College.

The Student and Academic Success Coordinator collaborates with the leadership team to support the strategic direction and management of academic rigour, student outcomes, and overall student experience. The position is responsible for ensuring compliance with academic standards, providing holistic student support, and contributing to strategic enrolment management.

The Student and Academic Success Coordinator supports leadership in managing the day-to-day operations of the College's teaching and learning services. This role includes responsibilities for reporting, student success and academic needs, and quality assurance across the academic program. Strong technical skills are essential in maintaining data integrity, generating reports, and supporting learning technologies.

The position requires the ability to organize and prioritize multiple issues/tasks of varying priorities and strong interpersonal skills including the ability to interact using tact and diplomacy

KEY RESPONSIBILITIES

  • Support the leadership team in the management of the Academic Department with all areas of student life, ensuring students have a smooth transition into the College and to the UP.
  • Implement the strategic enrollment management systems of the college with an emphasis on retention, success, and student experience
  • Assist in the coordination of professional development sessions for teaching staff
  • Ensure compliance of regulatory requirements in the compilation of data in preparation for reporting, analysis, and presentation
  • Foster professional excellence with teachers on all matters relating to student learning needs
  • Maintain breadth of knowledge required to engage in one-on-one advising of college students
  • Manage administration and reporting of student and graduate satisfaction surveys and course and teaching evaluations
  • Engage with industry best practices in the field of students at risk
  • Other duties as required

QUALIFICATIONS AND SELECTION CRITERIA ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE

  • A degree in a relevant field from a recognized university
  • Experience in a higher education environment working with students and faculty
  • Demonstrated leadership and coordination skills in the capacity to manage all functions of a busy office
  • Demonstrated high-level interpersonal, communication and negotiation skills, with demonstrated ability to deal with confidential and sensitive matters
  • Demonstrated written communication skills that enable the appointee to compile, present and disseminate reports and submissions
  • Ability to organize and prioritise multiple issues/tasks of varying priorities
  • Sound knowledge of equal opportunity, equity and workplace health and safety principles and ability to implement them at the strategic and/or operational level
  • Demonstrated ability to work in a team environment
  • Demonstrated commitment to continuous quality assurance
  • Legal right to work in Canada
  • Hours of work may vary dependent on College needs

Desirable Skills

  • Experience in a pathway College
  • Experience in a multicultural environment or with international students
  • Experience with database management systems and learning management systems

What We Offer Navitas is an equal opportunity employer

committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve. If you require an accommodation during any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Successful applicants will be subject to relevant pre-employment checks, which includes a Criminal Background and professional reference checks.

About Navitas

Higher Education
1001-5000

Navitas is one of the world’s largest education providers and has helped generations of learners transform their lives through education. As a leader in the global education sector, we create life-changing opportunities to learn by delivering an extensive range of educational services to over 60,000 aspirational learners at more than 90 colleges and campuses across our global network in 16 countries each year, powered by a diverse and talented group of 5,000+ employees.

Over the last three decades, hundreds of thousands of learners from around the world have graduated from Navitas colleges, having experienced a teaching and learning environment that supports them to harness their talents and achieve their dreams.   As pioneers in the university pathway sector, our success is underpinned by our unparalleled international network, a peerless commitment to student experiences and outcomes, a track record of working in partnership with universities and industry, and a passion for discovering new technologies and models of teaching and learning that will improve education now and into the future.

From pre-university and pathway programs to university, to English language, vocational training and undergraduate and postgraduate degrees, we have developed a reputation for integrity and reliability and the relationships we have developed with partners, governments and industries speak for themselves.

We are passionate about learner outcomes, creating employment opportunities through lifelong learning and being a global leader in delivering better learning solutions.