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Specialist – Tools & Infrastructure Reliability (March of Giants)

Ubisoft Montréalabout 23 hours ago
Montréal, QC
Senior Level
Full-Time

About the role

Company Description

Ubisoft is a global leader in gaming, with teams across the world creating original and memorable experiences — from Assassin’s Creed and Rainbow Six to Just Dance and more. We believe that diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing the boundaries of entertainment, join us on our journey and help create the unknown!

Job Description

The position holder ensures the continuous viability, stability, and performance of operational tools and infrastructure supporting GaaS game development. They design, develop, and operate tools and pipelines (build, configuration, versioning, deployment, publishing) to simplify, optimize, and automate development processes. They train and support teams in testing, quality, security, and automation prior to launch, and promote best practices to deliver a reliable, high‑performance gameplay experience.

Responsibilities

  • Advising development teams on technology and tooling choices to improve visibility, control, and robustness of internal and external services.

  • Training, supporting, and guiding development teams in improving continuous integration and continuous deployment systems.

  • Researching, integrating, and developing technologies that enhance reliability, performance, and productivity.

  • Designing, operating, and owning build, configuration, versioning, and publishing pipelines (including packaging, signing, SBOM, artifacts).

  • Implementing and supporting CI/CD tooling (automated tests, quality, security), IaC, and secure, reproducible, controlled deployments.

  • Maintaining tooling products to deliver exemplary service quality to the project (internal SLOs).

  • Implementing and maintaining game deployment guidelines and documenting infrastructure implementation and technical specifications for network and server systems.

  • Collaborating with development teams to diagnose and resolve issues related to online services.

  • Establishing and maintaining incident‑management processes.

  • Managing Cloud environments using appropriate tools.

  • Developing tools and processes that allow developers to deploy services safely and efficiently.

  • Defining and tracking SLA/SLO/SLI, deploying observability (logs, metrics, traces), managing capacity, and contributing to FinOps initiatives.

Qualifications

Education

  • University degree in Computer Science, Computer Engineering, or any relevant field.

Experience

  • 5–8 years of experience in software development and system administration.
  • Experience with infrastructure automation (Cloud).
  • Experience managing high‑throughput systems.
  • Experience designing resilient, scalable, and redundant architectures.
  • Experience in software development and optimization.

Skills & Knowledge

  • Strong analytical and synthesis skills.
  • Ability to solve complex problems.
  • Ability to adapt quickly to change.
  • Ability to work under pressure.
  • Strong knowledge of distributed systems.
  • Excellent knowledge of Linux and Windows system administration.
  • Programming languages: Python, Go, C#, or C++.
  • CI/CD (GitLab, GitHub, Azure DevOps), IaC (Terraform, CloudFormation), containers & orchestration (Docker, Kubernetes).
  • Observability: Prometheus/Grafana, ELK/EFK, OpenTelemetry (or equivalent).
  • Cloud: AWS, Azure, GCP; databases; networks (DNS, CDN, load balancing, TLS).
  • Assets: Unreal Engine 5 (or similar engine), DevOps methodology, infrastructure automation experience.

About Ubisoft Montréal

Computer Games

Nous créons l'inconnu depuis 1997. Chez Ubisoft Montréal, un but commun nous uni·es : enrichir la vie des joueuses et des joueurs grâce à des expériences de jeu originales et mémorables. Nous développons des franchises emblématiques qui fascinent des millions de personnes à travers le monde, incluant Assassin's Creed, Far Cry, For Honor, Rainbow Six, Watch Dogs - et, bon, on ne peut quand même pas dévoiler tous nos secrets.

Notre plus grande force est (et sera toujours) notre communauté d’employé·es : les talents audacieux qui soutiennent et produisent les jeux de qualité qui ont marqué l’histoire de notre studio.

Quand vous rejoignez Ubi MTL, vous découvrez un milieu de travail qui éveille la créativité et favorise les connexions : un environnement composé d'une variété de voix, d'identités, d'origines, d'expériences et de perspectives. Nous offrons un espace axé sur la collaboration et qui mise sur l'avancement professionnel, une foule d'opportunités d'apprentissage ainsi que d’importants avantages sociaux pour le bien-être.

Ici, notre désir de rêver gros, de prendre des risques et d’évoluer contribue à l'innovation et au dépassement des limites qui mènent finalement à notre succès collectif.

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