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Claims Adjuster, Crime & Cyber Claims, Hybrid (Mississauga, ON)

ClaimsPro LPabout 1 month ago
Hybrid
Mississauga, Ontario
Mid Level
full_time

Top Benefits

Flexible benefits package with taxable and non‑taxable health care spending options
Continuing education expenses reimbursed

About the role

Company ClaimsPro LP

Claims Adjuster, Crime & Cyber Claims, Hybrid (Mississauga, ON)

At BBCG Claim Services, an SCM company, the Claims Adjuster will be responsible for investigating and settling claims related to crime insurance, cyber insurance, professional liability insurance, and directors and officers liability insurance (D&O).

BBCG is Canada’s leading claims adjusting firm specializing in surety and crime insurance. With a strong reputation for successfully carrying out our mandates, our professionals are highly qualified and committed to continuing our tradition of delivering quality service.

One of BBCG’s greatest strengths is the ability to combine the diverse professional expertise of our team members to meet the expectations and requirements of our clients.

Why Join SCM?

We Are Proud Of Our Employees — And It Shows

  • You will be compensated for your billable hours and benefit from a flexible benefits package tailored to your needs, including options for taxable and non-taxable health care spending;
  • You will receive support from a local, experienced team and have access to centralized after-hours support;
  • You’ll work with software designed by adjusters for adjusters, maintained and enhanced by our internal team of programmers and designers;
  • Your continuing education expenses will be reimbursed.

Visit the SCM or BBCG website to learn more.

Responsibilities Manage claims from start to finish on behalf of insurers by performing the following tasks:

  • Conduct prompt and thorough investigations;
  • Schedule and manage meetings with various stakeholders;
  • Provide clients with regular updates on developments, coverage issues, and key elements of the assigned files;
  • Draft client reports with recommendations, and explanatory letters to insureds and claimants;
  • Deliver exceptional customer service by maintaining strong communication with all parties involved;
  • Timely and accurately document all relevant developments, including facts and circumstances of the loss and coverage issues;
  • Maintain a calendar to manage claim developments effectively;
  • Represent clients in disputes and collaborate with professionals such as lawyers, notaries, engineers, architects, accountants, bankruptcy trustees, and others;
  • Manage stakeholder expectations, negotiate settlements, and resolve claims in accordance with client instructions.

Education, Skills, And Experience Required

  • Minimum five (3) years of experience as a claims adjuster in one or more of the following areas: crime insurance, cyber insurance, professional liability, and directors & officers (D&O) liability;
  • University degree considered an asset (e.g., law, engineering, accounting), or an equivalent combination of education and relevant experience;
  • Licensed claims adjuster or in the process of obtaining a license;
  • CIP or FCIP designation considered an asset;
  • Excellent written and spoken communication skills in both French and English;
  • Strong oral and written communication abilities;
  • Ability to perform and interpret advanced calculations, including comparative data analysis;
  • Knowledge of accounting principles;
  • Ability to adapt to different IT environments; advanced proficiency in Excel and Word is an asset;
  • Strong attention to detail, investigative mindset, analytical thinking, and the ability to interpret complex legal documents;
  • Strong organizational skills with the ability to prioritize daily tasks for effective time and case management;
  • Ability to develop and maintain strong business relationships;
  • Ability to work independently with minimal supervision;
  • Willingness to travel.

Environment/Work Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

About ClaimsPro LP

Insurance
501-1000

ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.

In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.

We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.

ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.

Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management

Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.

ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.