ADULT FAMILY SUPPORTS - Community Resource Worker

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities. 

Adult Family Supports (AFS) is one of the many services offered by New Directions. AFS provides services for adults living in various settings including the family home, transitional or long-term care facilities.  The Community Resource Worker is part of a team responsible for assisting individuals with their personal and day-to-day living needs in their homes and in the community.  The role of the Community Resource Worker is to create positive working relationships with those being supported while responding to their unique needs, including physical, intellectual, spiritual and emotional.

Responsibilities Include

• Patient and calm in stressful situations 

• Active and willing to participate in physical activities 

• Providing transportation to various locations throughout the community  

• Self-motivated to work independently in the community while collaborating with the larger team 

• Excellent communication with Case Managers and supervisors

• Grocery shopping

• Budgeting

• Assisting with access to medical care 

• Flexibility to work a variety of shifts (Days, evenings, and weekends)

• Creative problem-solving skills

• Providing assistance with personal care and hygiene routines

Qualifications

• High School Diploma or equivalent. Preference will be given to candidates with post-secondary education in the area(s) of disability services, addictions, mental health, and related education
• Experience working with people with intellectual disabilities is considered an asset 
• Previous experience with providing personal care is considered an asset
• A valid Class 5 Driver’s License and access to a reliable vehicle
• Valid First Aid/CPR 
• Certification in Nonviolent Crisis Intervention (NVCI) is considered an asset
• Knowledge of FASD, Autism Spectrum Disorder, Mood Disorders, Anxiety Disorders, Schizophrenia, Borderline Personalities, and Post Traumatic Stress Disorder would be an asset
• Effective problem-solving ability & strong communication skills
• The ability to work independently and as a part of a team

The salary range for this Full-time 70-hour bi-weekly position is $17.3239 to $23.3888 per hour, dependent upon education and/or experience.   A full benefits package (which include Health and Dental Benefits, Long Term Disability Benefits, and a Pension Plan) is provided to regular full-time staff.

The successful candidate will be subject to Criminal Record and Adult/Child Abuse Registry Checks; and must supply a current driver’s abstract when a Driver’s License is required.

Operating a vehicle is an essential duty of this role.  Candidates must hold a valid, active driver's license in good standing to be eligible for hire.  Providing a copy of your license and/or your license number at this stage is voluntary.  However, submitting this information upfront allows our team to verify your status, which can fast-track your application to the review stage.

The closing date for all applications is July 24th, 2026

We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.

New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.

Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.