Agent Pay/Rec Coordinator

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type: Full Time

Location: ON Fort Erie - CN050

JOB SUMMARY

The Agent Payable/Receivable Coordinator is responsible for the accounts payable and receivables functions for International Freight and Transporation Services (IFTS) accounts. This includes processing invoices, preparing accurate and timely payment, account reconciliations, collection of outstanding invoices, journal entries, wire payments, contra settlement, shipment releases and adhering to corporate guidelines.

KEY DUTIES & RESPONSIBILITIES

• Perform daily reconciliations of assigned A/R and A/P accounts. This includes but not limited to:
  • Match invoice with appropriate documents;
  • Review and verify invoice payment information in appropriate system
  • Confirm and/or obtain approval(s) for invoices;
  • Prepare and mail cheques and/or wire transfer to client/agent.
• Ensure billing and conversion of exchange rate are accurate prior to forwarding to client/agent.
• Monitor and release vendor/agent shipments within authorized credit limits.
• Input journal vouchers, PMOs and account transfers into accounts receivable system.
• Ensure aging are kept at minimal levels and minimize bad debts.
• Contact client/agent via telephone to secure and/or negotiate payment on past due account(s); identifies contra settlement on assigned accounts, when necessary.
• Handle client/agent queries regarding invoice, payments, credits, etc. Escalates complex issues or queries to Manager, Freight/Agent Payable.
• Investigate and resolve invoice and billing discrepancies and disputes in a timely and effective manner. Escalates issue to Managers, Freight/Agent Payable and/or Operations Managers.
• Establish and maintain file for invoices and back-up documentation.
• Perform clerical duties such as filing, answering telephones, photocopying, faxing, etc.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Excellent communication (oral and written) and interpersonal skills
• Working knowledge of Microsoft Excel, Outlook and internet
• Excellent analytical and problem-solving skills
• Strong customer service and negotiation skills
• Excellent organizational skills as well as the ability to set and manage priorities to meet all deadlines
• Ability to handle stressful situation with diplomacy and tact
• Ability to work as part of a team and independently as well
• Experience and knoweldge working with foreign currencies
• Collection management skills

WORK EXPERIENCE – MINIMUM REQUIRED

2 years of related experience

EDUCATION

Required: Bachelors Degree or equivalent in Finance or Accounting

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Inclusion and Collaboration

Agility

Leading and Developing

Accountability

Customer First Focus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.