Sr Payments Specialist
Top Benefits
About the role
We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.
Peoples Group’s Payment Hub operates in a 24x7x365 environment. The role may require shift work including work on Canadian holidays and providing coverage for support activities such as testing on weekends or traditional business hours.
About the role:
You are a Specialist in Settlement and Reconciliation with knowledge of the Canadian Payment systems such as ACSS and USBE. You understand the needs of a Payments Operations team. Attention to details comes naturally to you; you can demonstrate the ability to perform delegated tasks; and review work performed by other team members with a high degree of accuracy and efficiency. You are a curious and analytical individual who enjoys solving problems and working as part of an empowered and high performing team.
About the day-to-day:
- Clear and Settle transactions under ACSS.
- Monitor and Reconciliation the day-to-day transactions and activities for irregularities.
- Investigations, problem solving, follow-ups, manage deadlines, provide support.
- Reporting that requires the use of various systems.
- Monitor the work of other team members and provide training and advice where needed.
- Monitor, review and reconcile the daily exchange, clearing and settlement reports generated by ACSS, USBE as well as other Payment's platform using automated and manual processes.
- Create funding and settlement requests using various platforms.
- Work with internal and external stakeholders to resolve client reconciliation issues.
- Analyze the causes for recurring reconciling errors, liaise with internal and external stakeholders to recommend mitigating solutions and drive continuous improvements for a more efficient financial process.
- Collaborate with internal departments, including technologists to understand client requirements, identify system gaps and enable onboarding from a settlement and reconciliation perspective.
- Prepare daily, monthly, quarterly, and annual reports for the Peoples Payment Hub.
About the qualifications:
- You have 3+ years of experience with reconciliation, resolving unmatched items and payment related investigations.
- You have experience in a payments role at a Bank or Clearing Central.
- You have a strong understanding of the lifecycle of incoming and outgoing AFT.
- You can demonstrate advanced proficiency in accounting principles and practices involving financial record keeping, journal entry preparation, account analysis and reconciliation.
- You love extracting large volume of data from core banking system, data warehouse, achieves etc.
- You have experience analyzing bank statements and money movements.
- You have experience in creating and approving money transfers and wires.
- You have strong communication skills and are able to build relationships with both internal and external stakeholders.
- You are curious by nature, are comfortable challenging the status quo and can shift gears up and down in a fast-paced environment.
- You are an advocate for using technology to remove process barriers.
- You love navigating large volumes of data to provide business intelligence and you are proficient in Microsoft Suite.
- You are an analytical problem solver who can communicate across various levels of the organization.
- You bring advanced proficiency in Microsoft Excel to efficiently analyze and illustrate large volumes of data.
- You are able to build credibility as a SME in the Payments field.
About us:
Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary, Toronto, and Montreal, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.
Our culture is built on four core behaviors: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion.
About the work environment:
Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.
We offer:
- A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
- Competitive salaries, profit sharing, RRSP matching and benefits from day one.
- Generous paid time off to help achieve a healthy work-life balance.
- A strengths-based approach, ensuring we work together more effectively.
- A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.
Hiring process:
If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually or in-person. The hiring team will communicate any in-person requirements throughout the process.
Compensation:
The expected salary for this role is approximately $70,000.00 - $80,000.00 annually. Actual compensation may vary based on experience, skills, and qualifications.
NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.
We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.
Not the right fit? Search for Payments Specialist jobs in Toronto, ON
About Peoples Group
Peoples Group has been providing a tailored suite of financial solutions and delivering world-class customer interactions, since 1985. Over the years, we’ve thoughtfully expanded our product and service offerings based on customer needs. We expect to continue this successful journey in the years to come. We have grown substantial market share in the insured commercial lending space and are the leading issuer of prepaid payment cards in Canada, as well as an innovative merchant acquirer. We are an entrepreneurial organization that excels at customizing solutions to fit the needs of our clients. As a trusted partner of many fintechs, we have a proven track record of providing tools and guidance so they can realize their success.
Today, Peoples Group has 455+ employees and operates nationally in Vancouver, Calgary, Toronto and Montreal. Our success comes from our employees who bring our vision and values to life. By valuing people, building relationships, and focusing on strengths, we execute with passion.
And we mean it. We live our vision and values every day by being Trustworthy, Willing, Creative. What does this look like? We believe everyone has strengths that make them unique and are their greatest opportunity for success. We focus on strengths, the strength of our employees, the strength of our customers and build from there.
Focusing on strengths allows our company to be best positioned to build on our other two values: Relationship Building and Passionate Execution. Working at Peoples has a community feeling, where people care about each other and display pride in their work. At Peoples, every employee, at all locations and levels, is empowered to make an impact and contribute ideas.
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Sr Payments Specialist
Top Benefits
About the role
We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.
Peoples Group’s Payment Hub operates in a 24x7x365 environment. The role may require shift work including work on Canadian holidays and providing coverage for support activities such as testing on weekends or traditional business hours.
About the role:
You are a Specialist in Settlement and Reconciliation with knowledge of the Canadian Payment systems such as ACSS and USBE. You understand the needs of a Payments Operations team. Attention to details comes naturally to you; you can demonstrate the ability to perform delegated tasks; and review work performed by other team members with a high degree of accuracy and efficiency. You are a curious and analytical individual who enjoys solving problems and working as part of an empowered and high performing team.
About the day-to-day:
- Clear and Settle transactions under ACSS.
- Monitor and Reconciliation the day-to-day transactions and activities for irregularities.
- Investigations, problem solving, follow-ups, manage deadlines, provide support.
- Reporting that requires the use of various systems.
- Monitor the work of other team members and provide training and advice where needed.
- Monitor, review and reconcile the daily exchange, clearing and settlement reports generated by ACSS, USBE as well as other Payment's platform using automated and manual processes.
- Create funding and settlement requests using various platforms.
- Work with internal and external stakeholders to resolve client reconciliation issues.
- Analyze the causes for recurring reconciling errors, liaise with internal and external stakeholders to recommend mitigating solutions and drive continuous improvements for a more efficient financial process.
- Collaborate with internal departments, including technologists to understand client requirements, identify system gaps and enable onboarding from a settlement and reconciliation perspective.
- Prepare daily, monthly, quarterly, and annual reports for the Peoples Payment Hub.
About the qualifications:
- You have 3+ years of experience with reconciliation, resolving unmatched items and payment related investigations.
- You have experience in a payments role at a Bank or Clearing Central.
- You have a strong understanding of the lifecycle of incoming and outgoing AFT.
- You can demonstrate advanced proficiency in accounting principles and practices involving financial record keeping, journal entry preparation, account analysis and reconciliation.
- You love extracting large volume of data from core banking system, data warehouse, achieves etc.
- You have experience analyzing bank statements and money movements.
- You have experience in creating and approving money transfers and wires.
- You have strong communication skills and are able to build relationships with both internal and external stakeholders.
- You are curious by nature, are comfortable challenging the status quo and can shift gears up and down in a fast-paced environment.
- You are an advocate for using technology to remove process barriers.
- You love navigating large volumes of data to provide business intelligence and you are proficient in Microsoft Suite.
- You are an analytical problem solver who can communicate across various levels of the organization.
- You bring advanced proficiency in Microsoft Excel to efficiently analyze and illustrate large volumes of data.
- You are able to build credibility as a SME in the Payments field.
About us:
Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary, Toronto, and Montreal, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.
Our culture is built on four core behaviors: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion.
About the work environment:
Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.
We offer:
- A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
- Competitive salaries, profit sharing, RRSP matching and benefits from day one.
- Generous paid time off to help achieve a healthy work-life balance.
- A strengths-based approach, ensuring we work together more effectively.
- A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.
Hiring process:
If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually or in-person. The hiring team will communicate any in-person requirements throughout the process.
Compensation:
The expected salary for this role is approximately $70,000.00 - $80,000.00 annually. Actual compensation may vary based on experience, skills, and qualifications.
NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.
We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.
Not the right fit? Search for Payments Specialist jobs in Toronto, ON
About Peoples Group
Peoples Group has been providing a tailored suite of financial solutions and delivering world-class customer interactions, since 1985. Over the years, we’ve thoughtfully expanded our product and service offerings based on customer needs. We expect to continue this successful journey in the years to come. We have grown substantial market share in the insured commercial lending space and are the leading issuer of prepaid payment cards in Canada, as well as an innovative merchant acquirer. We are an entrepreneurial organization that excels at customizing solutions to fit the needs of our clients. As a trusted partner of many fintechs, we have a proven track record of providing tools and guidance so they can realize their success.
Today, Peoples Group has 455+ employees and operates nationally in Vancouver, Calgary, Toronto and Montreal. Our success comes from our employees who bring our vision and values to life. By valuing people, building relationships, and focusing on strengths, we execute with passion.
And we mean it. We live our vision and values every day by being Trustworthy, Willing, Creative. What does this look like? We believe everyone has strengths that make them unique and are their greatest opportunity for success. We focus on strengths, the strength of our employees, the strength of our customers and build from there.
Focusing on strengths allows our company to be best positioned to build on our other two values: Relationship Building and Passionate Execution. Working at Peoples has a community feeling, where people care about each other and display pride in their work. At Peoples, every employee, at all locations and levels, is empowered to make an impact and contribute ideas.