About the role
Job Context
Barakah IT is seeking a proactive Sales and Call Center Executive to expand its client base and drive IT service sales. The role involves handling both inbound and outbound calls, generating leads, closing deals, and providing exceptional customer support. This position is ideal for individuals passionate about sales, client relationship management, and contributing to the growth of a dynamic IT company in Bangladesh.
Job Responsibility
Sales And Lead Generation
Proactively reach out to potential clients via calls, emails, and other communication channels. Present and promote Barakah IT’s services to meet customer needs and close deals. Achieve assigned sales targets on a monthly/quarterly basis.
Call Handling
Manage inbound and outbound calls professionally and efficiently. Respond to customer inquiries, provide accurate information, and resolve issues promptly. Follow up with clients to ensure satisfaction and address further opportunities.
Client Relationship Management
Develop and maintain strong relationships with potential and existing clients. Understand client requirements and recommend tailored IT solutions. Maintain detailed records of client communications, leads, and progress using CRM tools.
Reporting And Documentation
Prepare and submit daily, weekly, and monthly sales and call reports. Analyze sales data and customer feedback to improve strategies.
Collaboration
Coordinate with the marketing and technical teams to ensure seamless service delivery. Share customer insights to enhance service offerings and improve processes.
Customer Support
Handle customer complaints effectively and escalate issues as necessary. Ensure a positive customer experience at every stage of the sales process. Educational Requirement Bachelor’s degree in Business Administration, Marketing, or a related field. Candidates with a Diploma and proven experience in sales or call center roles are also encouraged to apply. Basic understanding of IT services and solutions will be an added advantage. Experience Requirement 1-2 years of experience in sales, call center, or telemarketing roles. Experience in IT service sales or client relationship management will be a plus. Fresh graduates with strong communication and sales skills are encouraged to apply. Additional Requirement Excellent communication skills in Bangla and English (both verbal and written). Strong persuasion, negotiation, and problem-solving abilities. Ability to work under pressure and meet sales targets. Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools. Strong organizational and time management skills. Positive attitude, self-motivated, and goal-oriented. Team player with the ability to work independently when required. Basic knowledge of IT services and solutions is an added advantage. Others Benefits
As per company policy.
Dead Line Expired
Not the right fit? Search for Sales And Call Center Executive jobs in Canada
About Barakah IT
Welcome to Barakah IT – your trusted partner for innovative IT solutions. We specialize in creating high-quality mobile, web, and desktop applications using the latest technologies, including the MERN stack (MongoDB, Express.js, React.js, Node.js), Laravel, WordPress, Flutter, and so on.
Our team is passionate about delivering scalable, secure, and user-friendly solutions that help businesses thrive in the digital world. From custom software development to IT consulting, we work closely with clients to create solutions that drive growth and digital transformation.
With over 1 years of experience, Barakah IT is committed to delivering excellence and exceeding expectations. We pride ourselves on being reliable, responsive, and focused on long-term success.
Similar Jobs
About the role
Job Context
Barakah IT is seeking a proactive Sales and Call Center Executive to expand its client base and drive IT service sales. The role involves handling both inbound and outbound calls, generating leads, closing deals, and providing exceptional customer support. This position is ideal for individuals passionate about sales, client relationship management, and contributing to the growth of a dynamic IT company in Bangladesh.
Job Responsibility
Sales And Lead Generation
Proactively reach out to potential clients via calls, emails, and other communication channels. Present and promote Barakah IT’s services to meet customer needs and close deals. Achieve assigned sales targets on a monthly/quarterly basis.
Call Handling
Manage inbound and outbound calls professionally and efficiently. Respond to customer inquiries, provide accurate information, and resolve issues promptly. Follow up with clients to ensure satisfaction and address further opportunities.
Client Relationship Management
Develop and maintain strong relationships with potential and existing clients. Understand client requirements and recommend tailored IT solutions. Maintain detailed records of client communications, leads, and progress using CRM tools.
Reporting And Documentation
Prepare and submit daily, weekly, and monthly sales and call reports. Analyze sales data and customer feedback to improve strategies.
Collaboration
Coordinate with the marketing and technical teams to ensure seamless service delivery. Share customer insights to enhance service offerings and improve processes.
Customer Support
Handle customer complaints effectively and escalate issues as necessary. Ensure a positive customer experience at every stage of the sales process. Educational Requirement Bachelor’s degree in Business Administration, Marketing, or a related field. Candidates with a Diploma and proven experience in sales or call center roles are also encouraged to apply. Basic understanding of IT services and solutions will be an added advantage. Experience Requirement 1-2 years of experience in sales, call center, or telemarketing roles. Experience in IT service sales or client relationship management will be a plus. Fresh graduates with strong communication and sales skills are encouraged to apply. Additional Requirement Excellent communication skills in Bangla and English (both verbal and written). Strong persuasion, negotiation, and problem-solving abilities. Ability to work under pressure and meet sales targets. Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools. Strong organizational and time management skills. Positive attitude, self-motivated, and goal-oriented. Team player with the ability to work independently when required. Basic knowledge of IT services and solutions is an added advantage. Others Benefits
As per company policy.
Dead Line Expired
Not the right fit? Search for Sales And Call Center Executive jobs in Canada
About Barakah IT
Welcome to Barakah IT – your trusted partner for innovative IT solutions. We specialize in creating high-quality mobile, web, and desktop applications using the latest technologies, including the MERN stack (MongoDB, Express.js, React.js, Node.js), Laravel, WordPress, Flutter, and so on.
Our team is passionate about delivering scalable, secure, and user-friendly solutions that help businesses thrive in the digital world. From custom software development to IT consulting, we work closely with clients to create solutions that drive growth and digital transformation.
With over 1 years of experience, Barakah IT is committed to delivering excellence and exceeding expectations. We pride ourselves on being reliable, responsive, and focused on long-term success.