Ratings Operations Specialist: S&P Global Ratings
Top Benefits
About the role
About The Role Grade Level (for internal use): 08
Job Description - 319761 Ratings Operations Specialist Role Purpose: The Operations Specialist, Ratings Operations (ROS) is a critical role in enabling the effective and efficient operations of global Ratings processes. This role is pivotal in driving end-to-end process simplification that meets customer needs. As a strategic partner to multiple roles across the organization, including Commercial, Data, Analytical, Compliance, and Technology, the Operations Specialist uses their business knowledge and operational acumen to continuously improve processes and align with business value.
Responsibilities And Impact
- Complete key steps of the end-to-end ratings process for low and medium complexity jobs independently with pace and precision to meet customer needs.
- Support team priorities, including job processing, continuous improvement, and change management, with pace and quality to meet customer needs.
- Show proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work.
- Guide analysts and other business partners through the ratings process and support change management of improvement efforts.
- Voice continuous improvement needs, participate in problem-solving, and process improvement efforts to live the ROS mission and achieve the ROS vision.
- Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs.
- All employees are required to work from the office a minimum of 2 days per week.
- We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
What We’re Looking For Basic Required Qualifications:
- A Bachelor’s degree is required.
- At least one year of applicable professional experience in operations or a client-facing role.
- Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output.
- Comprehensive English communication skills (Intermediate level reading, speaking, and writing) are required.
- Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service are required.
- Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment.
- A strong ability to guide and influence colleagues and stakeholders is required.
- Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution.
Additional Preferred Qualifications
- Deep understanding of end-to-end ratings processes, SOPs, and standard work.
- Ability to execute low-to-medium complexity jobs with pace and precision.
- Skill in identifying inefficiencies and contributing to process improvement initiatives.
- Strong interpersonal and communication skills to guide analysts and partner across Commercial, Data, Technology, and Compliance teams.
- Ability to connect stakeholders, support change management, and influence outcomes in a global, team-oriented environment.
- Poised multitasker who thrives in fast-paced, high-pressure settings.
- Self-starter mindset with a drive to take ownership, prioritize effectively, and execute with quality.
The Team: Solutions Operations is the industry leader in leveraged loan, private equity, and high-yield solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Through numerous platforms, managed services, or full outsourcing to front-to-back-office functions, Solutions Operations offers flexible and unique solutions tailored to client needs.
US Right to Work Requirements: This role is limited to persons with an indefinite right to work in the United States.
Hybrid Work Requirements: All employees are required to work from the office a minimum of 2 days per week.
Interview Requirements: We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.spglobal.com/ratings
What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our Benefits Include
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.
Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
Job ID: 319761
Posted On: 2025-10-21
Location: Toronto, Ontario, Canada
About S&P Global
S&P Global provides governments, businesses, and individuals with market data, expertise, and technology solutions for confident decision-making. Our services span from global energy solutions to sustainable finance solutions. From helping our customers perform investment analysis to guiding them through sustainability and energy transition across supply chains, our solutions help unlock new opportunities and solve challenges.
We are widely sought after by many of the world’s leading organizations to provide credit ratings, competitive benchmarking and data driven analytics in global capital markets, commodity, and automotive markets. Our divisions include S&P Global Market Intelligence, S&P Global Ratings, S&P Global Commodity Insights, S&P Global Mobility, S&P Dow Jones Indices, and the renowned S&P 500 index. Additionally, our S&P Global Sustainable1 brings sustainability benchmarking, analytics, and evaluations together, to help customers achieve their sustainability goals.
See the latest research & insights at www.spglobal.com
Ratings Operations Specialist: S&P Global Ratings
Top Benefits
About the role
About The Role Grade Level (for internal use): 08
Job Description - 319761 Ratings Operations Specialist Role Purpose: The Operations Specialist, Ratings Operations (ROS) is a critical role in enabling the effective and efficient operations of global Ratings processes. This role is pivotal in driving end-to-end process simplification that meets customer needs. As a strategic partner to multiple roles across the organization, including Commercial, Data, Analytical, Compliance, and Technology, the Operations Specialist uses their business knowledge and operational acumen to continuously improve processes and align with business value.
Responsibilities And Impact
- Complete key steps of the end-to-end ratings process for low and medium complexity jobs independently with pace and precision to meet customer needs.
- Support team priorities, including job processing, continuous improvement, and change management, with pace and quality to meet customer needs.
- Show proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work.
- Guide analysts and other business partners through the ratings process and support change management of improvement efforts.
- Voice continuous improvement needs, participate in problem-solving, and process improvement efforts to live the ROS mission and achieve the ROS vision.
- Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs.
- All employees are required to work from the office a minimum of 2 days per week.
- We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
What We’re Looking For Basic Required Qualifications:
- A Bachelor’s degree is required.
- At least one year of applicable professional experience in operations or a client-facing role.
- Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output.
- Comprehensive English communication skills (Intermediate level reading, speaking, and writing) are required.
- Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service are required.
- Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment.
- A strong ability to guide and influence colleagues and stakeholders is required.
- Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution.
Additional Preferred Qualifications
- Deep understanding of end-to-end ratings processes, SOPs, and standard work.
- Ability to execute low-to-medium complexity jobs with pace and precision.
- Skill in identifying inefficiencies and contributing to process improvement initiatives.
- Strong interpersonal and communication skills to guide analysts and partner across Commercial, Data, Technology, and Compliance teams.
- Ability to connect stakeholders, support change management, and influence outcomes in a global, team-oriented environment.
- Poised multitasker who thrives in fast-paced, high-pressure settings.
- Self-starter mindset with a drive to take ownership, prioritize effectively, and execute with quality.
The Team: Solutions Operations is the industry leader in leveraged loan, private equity, and high-yield solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Through numerous platforms, managed services, or full outsourcing to front-to-back-office functions, Solutions Operations offers flexible and unique solutions tailored to client needs.
US Right to Work Requirements: This role is limited to persons with an indefinite right to work in the United States.
Hybrid Work Requirements: All employees are required to work from the office a minimum of 2 days per week.
Interview Requirements: We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.spglobal.com/ratings
What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our Benefits Include
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.
Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
Job ID: 319761
Posted On: 2025-10-21
Location: Toronto, Ontario, Canada
About S&P Global
S&P Global provides governments, businesses, and individuals with market data, expertise, and technology solutions for confident decision-making. Our services span from global energy solutions to sustainable finance solutions. From helping our customers perform investment analysis to guiding them through sustainability and energy transition across supply chains, our solutions help unlock new opportunities and solve challenges.
We are widely sought after by many of the world’s leading organizations to provide credit ratings, competitive benchmarking and data driven analytics in global capital markets, commodity, and automotive markets. Our divisions include S&P Global Market Intelligence, S&P Global Ratings, S&P Global Commodity Insights, S&P Global Mobility, S&P Dow Jones Indices, and the renowned S&P 500 index. Additionally, our S&P Global Sustainable1 brings sustainability benchmarking, analytics, and evaluations together, to help customers achieve their sustainability goals.
See the latest research & insights at www.spglobal.com