Channel Impact is a channel specialty firm that helps companies of all sizes achieve route-to-market success through partnering. Join us—to grow your career and be recognized as one of the best and brightest experts in the partner community.

Channel Impact is seeking an Operations Manager, Go-to-Market to join our team. In this role, you will support our client’s HR Go-to-Market (GTM) team by driving execution, governance, and operational rigor. The ideal candidate excels at managing complex programs, influencing cross-functional stakeholders, and ensuring adoption within established operating models.

This is a full-time, salaried position with benefits for a remote worker within the United States or Canada.

What You Will Be Doing:

Portfolio Planning and Prioritization

• Execute and manage the HR GTM operating cadence across Strategic Initiatives, Core Operations, and Discretionary or Exploratory work
• Apply and operationalize enterprise and HR priorities into clear intake, prioritization, and sequencing decisions
• Facilitate planning cycles in alignment with GtM Business Operations guidance to balance demand, capacity, and impact
• Ensure the right level of rigor is applied based on initiative tier and complexity
• Surface tradeoffs, risks and escalation recommendations for GtM Business Operations and GtM Leadership Review

Intake, Governance, and Process Excellence

• Operationalize and manage intake processes that set clear expectations on scope, timelines, and level of support
• Execute establish governance models for approvals, decision rights, and handoffs
• Standardize ways of working across GTM roles using defined tools, templates and workflows.
• Identify opportunities for continuous improvement and partner with GtM Business Operations to evolve operating models, and tools

Execution Management and Delivery Enablement

• Track progress against plans, milestones, and commitments across the GTM portfolio
• Identify risks, dependencies, and resource constraints early and drive mitigation
• Partner with GTM leads to ensure initiatives move from strategy to execution seamlessly within established delivery models.
• Enable delivery velocity while maintaining quality and consistency
• Support flexible delivery models to adapt to shifting priorities without redefining core operating standards.

Measurement, Reporting, and Insights

• Execute and maintain operational metrics that reflect throughput, capacity, cycle time, and effectiveness
• Produce regular reporting from approved systems and sources of truth for GTM leadership and HR stakeholders
• Use data and insights to inform planning decisions and operational adjustments
• Ensure measurement approaches align to initiative tier and effort level as defined by GtM Business Operations & GtM Leadership

Stakeholder Partnership and Leadership Enablement

• Serve as a trusted execution-focused operational partner to senior HR, communications, and GTM leaders
• Reinforce clarity around roles, responsibilities, and engagement models
• Facilitate alignment across matrixed teams and functions
• Communicate operational updates and decisions with transparency and consistency

What You Bring:

• 8 to 12+ years of experience in operations, program management, or go-to-market operations (Required)
• Proven experience operating in complex, matrixed enterprise environments
• Strong track record of designing and scaling operating models and processes
• Demonstrated ability to balance strategic thinking with hands-on execution
• Experience supporting HR, People teams, or internal communications organizations
• Familiarity with change management, risk management, and enterprise transformation initiatives
• Experience managing portfolio-level planning and resource allocation
• Comfort operating in ambiguity and fast-changing environments
• Strong knowledge of Airtable or alike Project management tools (Preferred)
• Bachelor’s degree in Business, Operations, Communications, or related field

Our Benefits:

• Competitive compensation commensurate with experience
• Full Healthcare Package including medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance
• Flexible paid time off
• Paid holidays
• 401k & Company Match
• Learning & Development Stipend
• Employee Referral Bonus

Channel Impact is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status or other applicable legally protected characteristics.