Claims Adjuster, Litigated Bodily Injury
Top Benefits
About the role
Location: Edmonton or Calgary
The Opportunity
You look at life from all angles. While things might seem black and white at first glance, you understand the importance of checking out the grey areas. You don’t shy away from tough decisions, and everyone wants you on their team because they know you always play fair — and that’s exactly the type of person we’re looking for.
A Place to Belong
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- To you, integrity is everything and people find you trustworthy.
- When faced with a decision, you keep a clear mind and explore all sides of the issue.
- You base decisions on sound analysis, knowledge, experience and judgment.
- You’re a multitasking extraordinaire who thrives in a fast-paced environment.
- Prioritizing, planning and organizing comes naturally to you.
- You know that the key to building trust and strong relationships is being a great listener.
- Whether by phone, email or in person, your communication skills are top-notch.
How You’ll Make an Impact
- Report to the Claims Supervisor.
- Settle litigated injury/liability claims in a fair and timely manner.
- Investigate, evaluate and negotiate bodily injury claims with plaintiff counsel or through defense counsel to equitably settle claims.
- Adhere to company Bodily Injury Guidelines.
- Assess information and case law to form arguments to defend liability position.
- Foster strong working relationships within the Claims Department, other business units and industry partners.
What You Bring to the Table
- You have a high school diploma or equivalent (bonus points for related post-secondary education).
- You have or are working towards your CIP/FCIP designation from the Insurance Institute of Canada.
- You’re no newbie — you have at least 2 years of bodily injury claims adjusting experience and 5 years or more of adjusting experience.
- You have a strong knowledge of litigation file handling procedures, case law, medical terminology and common injuries.
Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
WORK MODEL:
Hybrid-Light
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Not the right fit? Search for Claims Adjuster, Litigated Bodily Injury jobs in Edmonton, AB
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!
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Claims Adjuster, Litigated Bodily Injury
Top Benefits
About the role
Location: Edmonton or Calgary
The Opportunity
You look at life from all angles. While things might seem black and white at first glance, you understand the importance of checking out the grey areas. You don’t shy away from tough decisions, and everyone wants you on their team because they know you always play fair — and that’s exactly the type of person we’re looking for.
A Place to Belong
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- To you, integrity is everything and people find you trustworthy.
- When faced with a decision, you keep a clear mind and explore all sides of the issue.
- You base decisions on sound analysis, knowledge, experience and judgment.
- You’re a multitasking extraordinaire who thrives in a fast-paced environment.
- Prioritizing, planning and organizing comes naturally to you.
- You know that the key to building trust and strong relationships is being a great listener.
- Whether by phone, email or in person, your communication skills are top-notch.
How You’ll Make an Impact
- Report to the Claims Supervisor.
- Settle litigated injury/liability claims in a fair and timely manner.
- Investigate, evaluate and negotiate bodily injury claims with plaintiff counsel or through defense counsel to equitably settle claims.
- Adhere to company Bodily Injury Guidelines.
- Assess information and case law to form arguments to defend liability position.
- Foster strong working relationships within the Claims Department, other business units and industry partners.
What You Bring to the Table
- You have a high school diploma or equivalent (bonus points for related post-secondary education).
- You have or are working towards your CIP/FCIP designation from the Insurance Institute of Canada.
- You’re no newbie — you have at least 2 years of bodily injury claims adjusting experience and 5 years or more of adjusting experience.
- You have a strong knowledge of litigation file handling procedures, case law, medical terminology and common injuries.
Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.
WORK MODEL:
Hybrid-Light
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Not the right fit? Search for Claims Adjuster, Litigated Bodily Injury jobs in Edmonton, AB
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!