The National Police Federation is currently hiring a Bilingual Member Representation Coordinator for a 14 month term to join our team.

Overview of the Role: The Member Representation Coordinator supports the key functions of the Member Representation department by managing and organizing critical resources and providing administrative support to the department as a whole. Under the Director, Member Representation, the Coordinator plays a key part in enhancing operational efficiency and contributes to a streamlined and collaborative work environment across departments.

Reporting to: Director of Member Representation

Location: Remote.

Who We Are:

The National Police Federation (NPF) represents ~20,000 RCMP Members serving across Canada and internationally. We are the largest police union in Canada. The NPF is focused on improving public safety for all Canadians, including our Members, by advocating for much-needed investment in the public safety continuum. This includes investments in police resourcing and modern equipment, as well as social programs including health, addiction, and housing supports to enhance safety and livability in the many communities we serve, large and small, across Canada.

Our head office is located in Ottawa but our 80+ staff work remotely across Canada. We stay closely connected through our up-to-date I.T. tools and by living our internal values: Inclusion, Innovation, Appreciation, Collaboration, and Trust.

Why Work with the NPF?

• Competitive compensation package.
• An inclusive, passionate and fun team environment.

Key Responsibilities:

Departmental support

• Manage and coordinate electronic files, including establishing naming conventions, organizing data, and eliminating duplication to maintain streamlined records.
• Review, update, and maintain SOPs to ensure accuracy, compliance, and alignment with current practices.
• Development and maintenance of templates used in the conduct submission.
• Complete all delegated activities in the time provided

Provide administrative support to the Director of Member Representation

• Develop and maintain accurate reports and budget documents to support financial planning and organizational goals.
• Participate in meetings to take detailed notes, track follow-ups, and ensure timely completion of assigned action items.
• Provide administrative and operational support to Member Representation managers, assisting with various tasks as needed.

Support department specific development

• Plan and organize virtual and in-person departmental events, managing all logistics including scheduling, venue arrangements, materials preparation, and technical setup to ensure a smooth and effective experience.
• Actively participate in committees focused on evaluating and enhancing the electronic records management platform functionality, providing insights and feedback to drive continuous improvement.
• Ensure all resources in the Labour Relations SharePoint are well-organized, current, and easily accessible. Contribute to the upkeep and organization of the Member Representation Centre SharePoint as needed.

Qualifications:

• College Diploma in Business Management-related field or equivalent experience.
• Minimum 2 years' administration experience.
• Experience organizing events, conferences, and meetings is preferred.
• Experience in records management, filing systems, and reporting.
• Bilingualism is required.
• Knowledge of project coordination and program management is helpful in order to meet deadlines for deliverables inside and outside of the department.
• Knowledge of customer/member service standards for effectively representing the NPF and its products/programs for the membership and its outside partners.
• Knowledge of office procedures and event planning to support training and other staff related events and needs.
• Highly proficient with Microsoft Office productivity tools, specifically Excel.
• Ability to develop presentation materials.
• Strong organizational skills.
• Strong writing skills.
• Strong communication skills.
• Ability to adapt to changing situations, new ideas and concepts.
• Sound judgement and tact.
• High level of attention to detail to edit and create materials and work that can be used internally and externally adhering to NPF standards.
• Basic problem-solving capabilities.
• Strong ability to multi-task; take the initiative; be proactive; flexible.
• Ability to communicate with a diverse workforce and facilitate successful performance in a team-based environment.
• Ability to work independently.
• Capable of quickly mastering new systems and tools, with a strong ability to integrate and work efficiently across multiple technology platforms.
• Ability to travel overnight 4-6/year.
• Must reside within the National Capital Region as is a hybrid role.
• Ability to pass a pre-employment enhanced criminal record check.

Compensation & Other Important Information:

The starting base salary, depending on qualifications/experience, for this position is between $59,987.20 - $69,985.41 range.

While some travel is required for this role, our remote work model includes flexibility in completing work hours and a philosophy in promoting a positive work-life balance.

The National Police Federation hires based on merit and is committed to employment equity. We encourage all qualified people to apply. While we welcome applications from all interested individuals, only those candidates selected for an interview will be contacted.