At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact; for our clients, our communities, and each other.

The Opportunity: At Equitable, our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy, act with intention, stay curious, and support one another every step of the way. If you're looking for purpose-driven work in a collaborative and inclusive environment where your voice is heard, and your growth is encouraged we’d love to connect. Join a dynamic team to maintain and enhance shared technology solutions and infrastructure. In this role, you’ll collaborate across functions to develop, test, and refine innovative solutions that optimize the organization’s service experience and support business priorities for internal and external clients. Join one of the Waterloo Area’s Top Employers for 2025 and Southwestern Ontario’s Top Employers for 2024 and be part of something that matters.

Position Title: Intermediate Technology Specialist, Database Administration

Reports To: Lead Technology Manager, Core Infrastructure

Department: IT Infrastructure

Term: Temporary Full-Time, Twelve (12) Month Contract

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you will be doing:

• Responsible for designing and managing database systems and platforms for the organization. This role works with different LOB IT professionals and teams to ensure our data center platforms meet the needs of our organization and clients.
• Database performance tuning, debugging, profiling, analytics and automation.
• Data / schema design, database development practices, and overall database architectures.
• Cloud database systems and platforms (SQLMI, Azure SQL, )
• Designing and maintaining enterprise relational and non-relational database platforms.
• Collaborate with Business and IT roles on the solution design, development and quality management of shared infrastructure systems and applications across organizational functions
• Work with internal and external teams to increase client satisfaction by improving the quality of systems and products through identification of issues, on-going maintenance, and implementation of solutions
• Perform hands-on configuration and troubleshooting of components including the maintenance, upgrading or replacement of hardware and/or application software
• Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality standards
• Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies
• Monitor capacity usage and performance of assigned technologies to assure operational availability and process integrity
• Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions

What you will bring:

• 3+ years of experience in IT;
• Contemporary database platform certifications
• Designing and maintaining enterprise relational and non-relational database platforms (focusing mainly on MS SQL Server, SQL MI, Azure SQL instances and Cosmos DB).
• Database performance tuning, debugging, profiling, analytics and automation.
• Data / schema design, database development practices, and overall database architectures.
• Cloud database systems and platforms (Azure SQL, SQL MI, Cosmos DB)
• Post-secondary degree or equivalent combination of education and experience in the following or related discipline: computer science, computer systems engineering, software engineering
• Strong client focus with the ability to resolve inquiries efficiently and empathetically.
• Problem-solving skills to research and address complex issues.
• Commitment to continuous learning and staying current with policies and best practices.
• Growth mindset with a proactive approach to process improvements and innovation.
• Excellent communication and interpersonal skills; able to collaborate and provide constructive feedback.
• Adaptability and flexibility to manage changing priorities and ambiguous situations.
• Critical reasoning and sound judgment for decision-making aligned with policies and legislation.
• Leadership qualities that foster respect, trust, and team engagement.

What’s in it for you:

• A workplace where care, passion, and curiosity aren’t just values, they’re how we work, grow, and succeed together every day.
• A healthy work-life balance with employee wellness top of mind
• We value open, honest communication between team members, challenging each other to continually improve
• Employee resource groups that support an inclusive work environment
• An onsite, full-service cafeteria with a variety of daily options
• Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment process, candidates may be asked to complete an assessment and will be required to undergo background screening, in accordance with company policy.

This position is available due to an existing vacancy.

We're dedicated to inclusive and accessible hiring practices. If you require accommodations or alternative formats, please contact us at careers@equitable.ca.

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