Top Benefits
About the role
Indigo Park is looking for a Supervisor in Ottawa. The supervisor will be responsible for coordinating and day-to-day managing all functions (staffing, equipment, and operations). The supervisor ensures the successful development, maintenance, and enhancement of client/customer relationships.
What Would You Be Doing?
Operations
Supervise the general operations of each location
Maintain efficient daily operations at the site, ensuring that employees project the desired image of Indigo Park Canada Services.
Lot Conditions (Surface, HVAC, Lighting, …
Ensure proper vehicle circulation Verify on-site supplies are adequate (tickets, cashier reports…) Equipment (Pay & Display meters, POF, Gates, Exit Terminals…) Provide Employee Manual/ Operations Manual Perform lot audits (revenue and operational) Act immediately upon the instructions of Area Manager regarding rate changes (order new decals or signage) Make suggestions to Area Manager, on how to improve revenue at your location Train new staff as per lot manual with attention to valet procedures if applicable
Human Resources
Maintain Employee File (current)
Take certain disciplinary measures with field staff (with involvement by Area Manager) Replace field staff in case of illness or other Assist field staff during peak periods Communicate with Area Manager when there is a need to make a staffing change, or hire additional staff Provide uniforms
Administration
Verify all employee time punches by using the ADP portal
Ensure that all operational policies/procedures are being followed at your location Ensure that all money handling procedures are properly documented in Operations Manuals, and are followed by cashiers and attendants Ensure that all cashiers/attendants and valets are properly stocked for inventory Assist Area Manager with client relations Assist Area Manager with field staff performance reviews Train new staff on-site
What Are We Looking For?
Minimum of 2 year of customer service experience with experience being in a supervisor role. Clean driver's G license.
Strong communication and interpersonal skills, both written and verbal
What We Offer
Great Team Culture
Numerous possibilities for career growth Inclusive environment Starting salary at $52,000
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has the right to equal treatment in employment and against discrimination, and accommodations are available upon request regarding employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.
Not the right fit? Search for Supervisor jobs in Ottawa, Ontario, Canada
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.
Similar Jobs
Top Benefits
About the role
Indigo Park is looking for a Supervisor in Ottawa. The supervisor will be responsible for coordinating and day-to-day managing all functions (staffing, equipment, and operations). The supervisor ensures the successful development, maintenance, and enhancement of client/customer relationships.
What Would You Be Doing?
Operations
Supervise the general operations of each location
Maintain efficient daily operations at the site, ensuring that employees project the desired image of Indigo Park Canada Services.
Lot Conditions (Surface, HVAC, Lighting, …
Ensure proper vehicle circulation Verify on-site supplies are adequate (tickets, cashier reports…) Equipment (Pay & Display meters, POF, Gates, Exit Terminals…) Provide Employee Manual/ Operations Manual Perform lot audits (revenue and operational) Act immediately upon the instructions of Area Manager regarding rate changes (order new decals or signage) Make suggestions to Area Manager, on how to improve revenue at your location Train new staff as per lot manual with attention to valet procedures if applicable
Human Resources
Maintain Employee File (current)
Take certain disciplinary measures with field staff (with involvement by Area Manager) Replace field staff in case of illness or other Assist field staff during peak periods Communicate with Area Manager when there is a need to make a staffing change, or hire additional staff Provide uniforms
Administration
Verify all employee time punches by using the ADP portal
Ensure that all operational policies/procedures are being followed at your location Ensure that all money handling procedures are properly documented in Operations Manuals, and are followed by cashiers and attendants Ensure that all cashiers/attendants and valets are properly stocked for inventory Assist Area Manager with client relations Assist Area Manager with field staff performance reviews Train new staff on-site
What Are We Looking For?
Minimum of 2 year of customer service experience with experience being in a supervisor role. Clean driver's G license.
Strong communication and interpersonal skills, both written and verbal
What We Offer
Great Team Culture
Numerous possibilities for career growth Inclusive environment Starting salary at $52,000
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has the right to equal treatment in employment and against discrimination, and accommodations are available upon request regarding employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.
Not the right fit? Search for Supervisor jobs in Ottawa, Ontario, Canada
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.