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Account Manager, Retail

Merrithew1 day ago
Scarborough, ON
CA$55,000 - CA$60,000/annual
Senior Level
Full-Time

About the role

Company Name: Merrithew International

Job Title: Account Manager, Retail

Reports to: Senior Sakes Director, Retail

Category: Full time – Permanent

Position Location: Scarborough Ontario, Tapscott Office

Opportunity: This is a new role in the organization

Compensation: $55,000.00 - $60,000.00 plus commission

About Merrithew

Merrithew® is the global leader in mind-body education and equipment. Founded in 1988, the company has trained more than 80,000 instructors and partners worldwide, developed six innovative education programs— STOTT PILATES®, ZENGA®, Total Barre®, Halo® Training, Merrithew Fascial Movement and CORE™ Athletic Conditioning & Performance Training™— and has produced an extensive line of professional and at-home equipment and accessories for personal and professional use.

Join Merrithew in its mission to inspire people worldwide to lead healthier lives through premium education programs and cutting-edge equipment. With a focus on world-class education and industry-leading equipment, Merrithew is dedicated to promoting optimal fitness and wellness for all.

Our Core Values

These are the values that guide our daily actions, decisions, and how we work with one another and our customers:

  • Community – Culture of belonging, encourage connections and engagement
  • Passion – Be present, enthusiastic, energetic, committed to purpose, inspiring
  • Boldness – Act with courage, change the norm, never settle for “just ok”
  • Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers.
  • Accountability – Act like owners, own the results
  • Innovation – Delivering the best, highest-quality products, programs and services

Position Overview

Company Name: Merrithew International

Job Title: Product Marketing Specialist

Reports to: Director, Product Marketing

Category: Full time – Permanent

Position Location: Scarborough Ontario, Tapscott Office

Opportunity: This is a new role in the organization

Compensation: $55,000.00 - $60,000.00

About Merrithew

Merrithew® is the global leader in mind-body education and equipment. Founded in 1988, the company has trained more than 80,000 instructors and partners worldwide, developed six innovative education programs— STOTT PILATES®, ZENGA®, Total Barre®, Halo® Training, Merrithew Fascial Movement and CORE™ Athletic Conditioning & Performance Training™— and has produced an extensive line of professional and at-home equipment and accessories for personal and professional use.

Join Merrithew in its mission to inspire people worldwide to lead healthier lives through premium education programs and cutting-edge equipment. With a focus on world-class education and industry-leading equipment, Merrithew is dedicated to promoting optimal fitness and wellness for all.

Our Core Values

These are the values that guide our daily actions, decisions, and how we work with one another and our customers:

  • Community – Culture of belonging, encourage connections and engagement
  • Passion – Be present, enthusiastic, energetic, committed to purpose, inspiring
  • Boldness – Act with courage, change the norm, never settle for “just ok”
  • Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers.
  • Accountability – Act like owners, own the results
  • Innovation – Delivering the best, highest-quality products, programs and services

Position Overview

Reporting to the Senior Sales Director, Retail, this individual managers some of the company's key Retail Accounts including the Costco portfolio of accounts, and Dick's sporting Goods while also looking for new growth opportunities. The role comes with CSR support that will handle order entry, inventory, maintenance, advance shipping notifications, customer service, mis-shipments, returns and liaising with the Finance Team for any invoicing/accounting issues specific to the Account Manager's key accounts.

Major Responsibilities:

  • Meet and exceed annual sales targets.
  • Optimize placement and increase sales of Merrithew™ brands on specified Retail partner E-Commerce platforms
  • Engage with current buyers to gain a better understanding of their business, unique account-specific sales opportunities, how they communicate with their customers and to find any cross-channel sales opportunities
  • Work with Senior Sales Director on annual projections, by account, including growth strategy
  • Analyze sell thru of product assortment, pull monthly sales reports and oversee inventory management, where necessary
  • Visit key buyers where and when appropriate
  • Work to secure in-store product placement, where appropriate
  • Create and implement monthly and event-specific promotions for all in-store and E-Commerce partners
  • Notify partners of all new releases and discontinued items, with admin support
  • Responsible for the Sales, growth, order entry, processing returns and credit memos for select occasional direct Retail accounts as listed in the CSR Account Listing Master file
  • Participate in best-practices training programs offered by vendor partners including off site training or webinars
  • Work with Senior Sales Director to ensure a smooth introduction and set-up of new accounts to the functional teams – like Shipping, Operations or Finance - or to review major upcoming account-specific promotions
  • Update Senior Sales Director on any issues with account activity so they may be escalated to internal key stakeholders in IT, shipping, inventory management and finance where and when necessary
  • Keep up-to-date account/lead information in CRM
  • Follow up on leads assigned in CRM and those that are sent via retail@merrithew
  • Participate in tradeshows as requested and follow up with leads where required
  • Other tasks as required

Business Development:

  • Conduct research to determine new channel-specific opportunities and visit and/or contact where appropriate, to develop new business
  • Assist with deal memos, contract negotiations, pricing, EDI set up, shipping and internal logistical issues that allow us to launch new accounts
  • Assist with market research and competitive data analysis

Skills and Qualifications:

  • Post-secondary education and 2 years of sales, including E-Commerce/ online sales and customer service experience
  • Sales experience in the fitness industry is an asset.
  • Proven ability to meet and exceed sales targets
  • Knowledge of CRM, SAGE
  • Detail-oriented with excellent accuracy
  • Superior organizational skills, with the ability to prioritize and handle multiple tasks and deadlines
  • Ability to work well under pressure, demonstrating a sense of urgency
  • Ability to thrive in a fast-paced, entrepreneurial environment
  • Effective communication skills, verbal and written
  • Intermediate MS Excel, Word, PowerPoint and presentation proficiency
  • Additional languages, spoken and written, are an asset.

Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew’s recruitment team.

Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "careers@merrithew.com"

Merrithew is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.

Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew’s recruitment team.

Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "careers@merrithew.com"

Merrithew is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.

About Merrithew

Medical Equipment Manufacturing
51-200

Merrithew's mission is to motivate people of all ages and life stages to lead healthier lives through high-quality education programs and cutting-edge equipment. We do this by supporting and inspiring people worldwide to achieve optimal fitness and wellness through premium programming and equipment. Our mission is based on the value we place on education, connection, respect, passion, integrity, leadership, accountability and quality.

Merrithew has trained more than 60,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. This contemporary approach to the original exercise method pioneered by the late Joseph Pilates, is one of the safest, most effective methods of exercise available.

Merrithew has dedicated more than 30 years to building, crafting and perfecting high quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship is evident in every detail.

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