The Opportunity

Hudson Service Group is an established residential HVAC and plumbing company (est. 1999) and a contracted Program Delivery Agent for the Utilities under a 5-year agreement. With recently announced provincial expansion, our Programs division is positioned for significant growth — and we're building it into a standalone program administration business. This is a build role, not a maintain role. You will take a running, funded utility program and turn it into a scalable program administration platform: winning new Program Delivery Agent contracts across BC and Canada, building and managing a subcontractor delivery network, and standing up the operations, technology, and reporting infrastructure that utility procurement teams score on. You'll have direct ownership backing, an existing utility contract as your proof point, and a rare advantage most administrators lack: we self-perform installations, so we know delivery from the inside.

What You'll Own

Business Development (≈50% of the role)

• Build and own the national opportunity pipeline: utility DSM procurements, provincial efficiency agencies
• Maintain registrations and prequalification's on all relevant portals and utility supplier rosters — including RFEOI/RFSQ responses that position us before RFPs go public.
• Lead proposal development end-to-end: bid/no-bid decisions, win themes, pricing strategy, writing, and utility presentations.
• Leverage existing relationships with utilities, procurement, and program staff to generate intelligence on upcoming procurements, renewals, and incumbent vulnerabilities.
• Develop teaming strategies — prime, sub, or regional delivery partner — with national administrators and complementary firms where that accelerates entry.

Program Operations & Growth (≈50% of the role)

• Serve as senior relationship owner for the Utilities on our existing contracts; own program performance, compliance, and reporting.
• Productize our delivery model: SOPs, intake-to-completion workflows, QA/QC protocols, and utility-grade KPI reporting that doubles as bid collateral.
• Select and implement a program management technology platform (intake, eligibility verification, job tracking, reporting/EM&V support).
• Build the subcontractor/trade ally network: recruitment, vetting, onboarding, training, pricing, and QA of third-party installers — the delivery engine for contracts beyond our self-perform footprint.
• Build the division team as volume justifies (network manager, coordinators, data analyst) and own the division P&L, budget, and growth plan.

Required

• 7+ years in demand-side management / energy efficiency program delivery, with at least 3 years in program management, client management, or business development at a program administrator.
• Direct experience winning or managing utility program delivery contracts — you know how DSM procurements are structured, scored, and priced, and you've written or led winning responses.
• Working relationships within the Canadian utility DSM ecosystem (utilities, provincial efficiency agencies, and/or NRCan program circles).
• Experience managing income-qualified / low-income residential programs (intake, eligibility verification, participant management, reporting).
• Experience managing subcontractor or trade ally networks: recruitment, QA, training, and performance management.
• Fluency in program economics: cost-per-participant, incentive budgets, verified savings (kWh/GJ/GHG), and EM&V fundamentals.

Strong Assets

• Experience with comparable income-qualified retrofit programs.
• Experience delivering programs in Indigenous and remote communities.
• Familiarity with program management platforms
• CEM, CMVP, or Registered Energy Advisor designation

Why Leave a Big Administrator for Hudson

• Autonomy — You build it, you run it. No layers, no regional VPs, no head office in the USA. You report directly to ownership and set the division's strategy with us.
• Upside — Base salary $120,000–$150,000 plus a division performance incentive tied to contract wins and division profitability — structured so growth you create pays you directly. Vehicle allowance, extended health, RRSP matching.
• Credibility — We're not pitching a hypothetical. You inherit a live, funded, expanding utility contract with two of BC's major utilities as your reference clients from day one.
• Delivery DNA — We self-perform HVAC, gas, and plumbing. When you promise a utility quality delivery, there's a 25-year installation company standing behind it — a differentiator no pure-play administrator can claim.