Who you are

• 10+ years of progressive software engineering and testing experience
• 5+ years of direct people management experience in a hybrid environment
• Bachelor’s degree in Computer Science, Engineering, or a related field
• Expert-level knowledge of test methodologies and automation systems
• Deep technical acumen to work with engineering peers on improvement
• Exceptional leadership, communication, and interpersonal skills
• Drive for continuous improvement in process and tools, leveraging AI
• Strategic mindset, with ability to see the big picture while managing the details

What the job involves

• As Director, Delivery Quality, you are responsible for delivering high-quality solutions to our customers. This is a critical leadership role responsible for defining and executing a comprehensive quality strategy that ensures our software meets the highest standards expected by our customers
• You will be responsible for building, mentoring, and managing a high-performing QA team. In consultation with engineering managers and test leads, you manage staffing to ensure appropriate coverage on highest priorities. You will take a data-driven approach to leading continuous improvement of testing processes and tools through our full engineering lifecycle
• Develop, own, and execute the end-to-end quality assurance strategy at League and oversee all aspects of testing for solution delivery to customers
• Work directly with key customers on test strategy, test planning, and quality improvement efforts
• Coach and manage a team of QA analysis and test engineers to achieve consistently high performance on solution delivery
• Manage staffing including staff augmentation vendors to balance cost and quality outcomes
• Partner with engineering peers to communicate and escalate progress on test coverage and defect resolution to ensure project success
• Own and develop end-to-end testing systems and processes, leveraging AI, to increase both solution quality and delivery efficiency
• Define and track key quality metrics, and facilitate project retrospectives and root cause analysis to drive continuous improvement throughout the engineering lifecycle
• Lead or influence internal initiatives to improve planning, engineering and testing practices throughout the engineering lifecycle
• Leverage AI to streamline testing activities to increase team productivity
• Compliance with Information Security Policies
• Responsibility and accountability for executing League's policies and procedures
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations

Benefits

• Flexible medical and dental plans
• 401(k) and RRSP matching programs
• Health, lifestyle, learning and family spending accounts
• Employee stock option program (ESOP)
• Generous leaves (including parental and sabbatical)
• Flexible time off