Key Account Representative

Reports To

Regional Sales Manager

Location

Moncton, NB

Type

Salary, Full-Time

Closing Date

September 1, 2025

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2024 that ended July 2, 2024, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2024, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

At the heart of our customer relationships is our ability to listen to our customers’ needs and respond with tools that help them succeed. The Key Account Representative will be responsible for building, maintaining and growing effective relations with key customer groups through regular communication and is responsible for a territory size of between 8 – 12 million dollars in annual sales.

Role Responsibilities:

• Penetrate existing accounts and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
• Developing assigned business to achieve profitable sales growth and special objectives within assigned territory.
• Managing a large dollar volume of contract and hospitality groups to achieve sales targets, pieces, brand, and gross profit dollars.
• Evaluate market trends and recommend products to customers, based on business needs and goals.
• Works within all levels of the customer organization (leadership and front line) to build and maintain relationships with current and new potential customers, visiting all key accounts on a defined basis.
• Maintaining and understanding master distribution agreements (where applicable) and ensure service obligations are fulfilled.
• Leveraging and presenting Business Resources - presenting new products, menus and ideas
• Working with internal departments such as Merchandising, Inside Sales and Distribution to achieve high level of customer service.
• Liaise between customers and manufacturers for customer sampling.
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Develop flyers and sell sheets for new Sysco Brand and regular products; Arrange promo and listing coordination with customers; Train customers on Sysco related systems.
• Travel outside of office and within site’s trading area.
• Performs other duties as may be assigned.

Qualifications/Skills/Job Requirements (About you):

• Completion of post-secondary education, preferably with a Business, Hotel/Restaurant or
• Marketing/Sales concentration, or equivalent experience.
• Minimum three years foodservice sales experience.
• Superior communication and presentations skills, both oral and written.
• Exceptional problem solving, organizational, and negotiation abilities.
• Ability to succeed with minimal supervision in an environment involving multiple priorities and a flexible work schedule.
• Builds strong customer relationships/partnerships
• Strong Consultative selling skills
• PC skills including the use of Microsoft Office products and the Internet are required.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)